Encoding errors, cannot burn DVD

[Surb]

When trying to burn a DVD with Magix Photostory 8, I continue to get an encoding error. The following is the last lines of the log for 2 separate attempts:

078: Step 4 of 6, Creating DVD image...Error: 84F
468: MDA reports error 0x84000fb4 - read file from source failed

656: Step 4 done
656: ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
781: !!! DBK error in BurnProject: 45 - movie encoding failed !!!

I've tried several changes/adjustments to my transitions, photos, etc, but get the same results. My burner will copy another DVD so I know it is working properly. I have uninstalled & re-installed Photostory but doesn't the results. I've struggled with this program for weeks! Does anyone have a suggestion about how to correct this?? I've sent requests for help on their forum but they don't respond. Their forum has over 4800 requests....less than 900 have been answered. Some questions are over a year old. How does this program get a #1 rating?? Does anyone have experience with this program? I appreciate your help.

My computer:

Dell DHP , Win XP w/svc pack 3
Pent 4, 2.8 GB 1.5 GB RAM
250 GB Maxton HD, 500 GB Seagate ext. HB

 

[antimoth]

I have no experience with your program, but it sure sounds like junk. Maybe it is choking on the image files being too large. If you have photo software, resize all the images to 1000 pixels and save them in a new folder. Then redo the slide show and see if the DVD will compile.

 

[Surb]

Thanks for your response, Antimoth! Since my file consists of 129 photos (Half are B & W), plus transitions & music, I'm a little reluctant to do what you suggest. My time would probably be better spent starting over using another program. So unless someone familiar with Magix Xtreme Photostory 8 reads this, I'm probably up the creek! This program is rated #1 in it's category but has absolutely NO customer support. Incredible?