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Encrypted Computer- Reset

Discussion in 'Hardware' started by Rudfoot, Nov 10, 2017.

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  1. Rudfoot

    Rudfoot Thread Starter

    Joined:
    Nov 10, 2017
    Messages:
    1
    Hello,

    I am considering purchasing a Encrypted Desktop PC which used to have a USB KEY for Decryption.

    The Seller has said that it does not startup without the USB Key.

    I don't want to recover the data, I just want to be able to boot up the PC and OS on default settings.

    I am going to replace the Harddrive if this makes a difference.

    How would I go about this if it is possible; is there anything I need to know?
     
  2. DavisMcCarn

    DavisMcCarn

    Joined:
    Aug 17, 2005
    Messages:
    1,060
    It depends....
    If there is a password set on the drive in the BIOS, you will have to know either that password or be able to clear it and, these days, that requires proof of ownership and help from Dell support in most cases.
    If it is just using something like TrueCrypt or software encryption, you should be able to boot to the installation DVD, delete all of the existing partitions, and then have it merrily install Windows for you.
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    20,758
    Usually the computer still posts but you cannot proceed to open windows
    I am of the opinion that you need to clarify the situation with the seller
    Why does he not have the usb flash drive with the decrypt

    If it is standard encryption of ONLY the hard drive then if you replace the HDD there will be no encryption

    If however the firmware is also subject to a password then of course it will not proceed and with some modern firmware that can be a real problem, as it cannot be cleared by resetting CMOS

    I appreciate that you have NOT asked on this post, but if you do buy the computer and then require assistance with overcoming any security by way of passwords etc to access the computer this site will not assist you
    From our rules
    As I said I do realise you have NOT asked, I only include the information so that you may be aware, if you needed assistance.
     
  4. DavisMcCarn

    DavisMcCarn

    Joined:
    Aug 17, 2005
    Messages:
    1,060
    1) I hope you are getting a 75% discount off of what they normally sell for (Check eBay, completed listings) to compensate you for the trouble this may be.
    2) Try making the sale conditional on the PC booting to a DVD which will reduce the possibility that you may have an impossible problem on your hands and get something written where he claims to be the legal owner,
     
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