1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

End Program Sample.exe error at shutdown

Discussion in 'Windows XP' started by JohnRoll, Nov 14, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. JohnRoll

    JohnRoll Thread Starter

    Joined:
    Nov 14, 2004
    Messages:
    8
    I recently came across an odd problem. When windows XP would be shutdown an end program(sample.exe) error window would pop up,,and the shutdown would hang until the user clicked end program tab.For some reason reinstalling the wireless network card (intel) and going through the setup corrected this issue. I have ran accross this problem twice now. Does anyone know what could be causing this,,and what the program sample.exe is? It didnt show up in taskmanager,,and all startup and non-microsoft related service were disabled via msconfig. Any information on this issue would be greatly appreciated. :)
     
  2. rude

    rude

    Joined:
    Mar 8, 2004
    Messages:
    2,326
  3. JohnRoll

    JohnRoll Thread Starter

    Joined:
    Nov 14, 2004
    Messages:
    8
    Thanks for the info..
     
  4. saucyminx

    saucyminx

    Joined:
    Aug 15, 2008
    Messages:
    5
    Hi! I'm having the same problem too. Actually I got a new hard disk. I discovered that I have the "sample.exe" problem cropping up everytime I try to shutdown. I followed the previous advice by running the W32.Nimda.E@mm Removal Tool that you recommended, but unfortunately the program keeps crashing during scanning. I've tried running the program under Safe Mode, but to no avail. It still crashes. Currently my computer is running on WindowsXP with Service Pack 3. I am using AVG Anti-virus software, and it doesn't pick up any abnormal program. So now I'm still stuck with the "sample.exe" problem. Please help. Thank you.
     
  5. Mega Tron

    Mega Tron

    Joined:
    Jul 14, 2007
    Messages:
    242
    Go into add/remove programs and remove any programs you don't recognize.

    If you are just wanting to auto end a task, there is a registry edit for it.

    Go to Start>Run Type in the text box : regedit

    [HKEY_USERS\.DEFAULT\Control Panel\Desktop]

    "AutoEndTasks"

    Double click and change this from 0 to 1
     
  6. saucyminx

    saucyminx

    Joined:
    Aug 15, 2008
    Messages:
    5
    I've followed your instructions, but still the same problem :(
     
  7. Mega Tron

    Mega Tron

    Joined:
    Jul 14, 2007
    Messages:
    242
    1.Do you have a restore point before the problem started occurring??

    2.Click start --> Control Panel --> Add/Remove Programs

    and run the uninstallation of the Intel PROset. (if the program is installed)

    3.Go here and download Spybot. Run program and remove any threats it finds.

    4.Now, download SuperAntiSpyware from the link below.
    https://www.superantispyware.com

    1.Once on the website choose the free edition and save the setup file to your desktop.
    2.Install SuperAntiSpyware
    3.Open up SuperAntiSpyware.
    4.Now click on Scan Your Computer
    5.Under the options choose Full System Scan
    6.Let the scan finish. *This may take about three hours or more depending on the size of your hard drive*
    7.Once the scan is finished remove all spyware threats it finds.
    8.On prompt, restart your computer.

    If it is not the IntelProset program try downloading this program again from here.

    http://securityresponse.symantec.com/avcenter/venc/data/[email protected]

    and --->>

    http://securityresponse.symantec.com/avcenter/venc/data/[email protected]


    5.It may be a error in the OS.

    You will need your XP disk for this.

    Go to My Computer.

    Highlight the C: drive.

    Go to File>Properties

    Go to the Tools tab.

    Click on Error Checking

    Click check now

    Check off automatically fix system errors.
     
  8. saucyminx

    saucyminx

    Joined:
    Aug 15, 2008
    Messages:
    5
    Hi sorry for not replying sooner, I've been traveling.

    I've tried all the steps you've advised but to no avail. The Symantec program you suggested keeps crashing mid scan. I also tried scanning my OS and it stopped mid way (I can't remember why, I'll scan it again later to inform you what was the error message).

    I also tried SuperAntiSpyware to scan my comp, and it did not detect anything.

    However, I tried using Avira anti-virus to scan my comp, and it did detect the nimda virus. At the end of the scan, Avira said that it has deleted the virus. But when I shutdown my computer, I still get the annoying "sample.exe" error.

    What else can I do to end this once and for all?
     
  9. Mega Tron

    Mega Tron

    Joined:
    Jul 14, 2007
    Messages:
    242
  10. saucyminx

    saucyminx

    Joined:
    Aug 15, 2008
    Messages:
    5
    I do have Uniblue Registry Booster and I've scanned my system. It has cleaned out all the errors. But when I run the Symantec W32.Nimda.E@mm removal tool, it still crashes in the middle of scanning.

    And yes, when I restart my computer to check and see if all is well after the Uniblue scan, I am still plagued with the annoying sample.exe.
     
  11. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

    Joined:
    Oct 4, 2000
    Messages:
    8,684
    Download, install and run HiJackThis
    Run the Scan and save log file option
    When the LOG files opens in NotePad, Select All, Copy
    Then, return here and in a reply post, Paste.

    FYI, the "errors" that the "booster" found, really weren't! That is how there purveyors of trash, get you to believe their programs actually do something useful.
     
  12. saucyminx

    saucyminx

    Joined:
    Aug 15, 2008
    Messages:
    5
    Is this what I'm supposed to post?

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 07:02:55, on 17/09/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.20861)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\acs.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\PSIService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ThpSrv.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
    C:\Program Files\Atheros\ACU.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\thpsrv.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
    C:\Program Files\WordWeb\wweb32.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
    C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
    C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
    C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
    C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\system32\ZCfgSvc.exe
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
    O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [ThpSrv] thpsrv /logon
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel PhotoDownloader.exe" -startup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
    O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
    O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
    O4 - Global Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
    O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
    O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
    O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
    O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
    O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
    O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\WINDOWS\system32\ThpSrv.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

    --
    End of file - 11029 bytes
     
  13. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

    Joined:
    Oct 4, 2000
    Messages:
    8,684
    First, please uninstall Uniblue's Registry Booster before it does serious damage to your PC. Registry cleaners do nada except cause issues.

    Even the sample.exe problem could be as a result.

    Sample is not running all the time, so it must be initiated by one of the other running apps. None appear to be malicious, so let's do the following:

    Do a Search for Sample.exe
    Start > Search > Files/folders
    under more advanced options, ensure that System Folders, Hidden files and folders, subfolders are all selected.

    When Sample.exe is found, note what Folder it is living in.
    Then, select it, right mouse, properties
    On the Version Tab, note the
    File Description
    Copyright
    Company

    Then, rename the file.

    Shutdown, and see if there are any problems.
     
  14. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/296200