Endless Explorer boxes

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ScarletDrago

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Oct 5, 2003
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My friend uses ME and has a DSL connection. Whenever she turns on her computer, explorer boxes start opening up automatically and just keep starting new ones until her computer locks up. Gateway told her she had the wrong settings, but would not tell her what settings were wrong or how to correct it. Any ideas please?
 

Styxx

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In the order of appearance -

First you must get a firewall downloaded, if you don't already have a software or hardware firewall installed/running, like free Sygate from http://download.com - type, sygate, in the Search box and press Enter.

Then do a on-line virus scan (they're not using Mcaffe are they?) at http://housecall.trendmicro.com If they are using Mcaffee and have not recently paid for a subscription to download new virus definitions, say so and I'll help, it's Bogus-ware

Get, install, update and run free Ad-aware (and its HexDump plug-in) from http://www.lavasoftusa.com/software/adaware/

For Internet Explorer (anti-popups like you describe) get Smart Popup Killer from http://www.firstnetsoft.com You'll love it. As with the rest above, double-click the downloaded program icon to start the install.

For questions or concerns please reply to this.
 
Joined
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Bryan
And if your not able to do those things because it locks up at startup before you can do anything, try this to hopefully eliminate the Explorer windows so you can do what Styxx suggested.

Click on Start>Run, key in Msconfig and press enter. Click on the Startup tab and remove the check mark next to "Load Startup Programs" and click on Apply. Follow the prompts to restart.
 

ScarletDrago

Thread Starter
Joined
Oct 5, 2003
Messages
6
Thanks. I will help her try this over the weekend and get back to you with the results. btw - she does not have McAffee but has already tried the virus scan at housecall.
 

ScarletDrago

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Joined
Oct 5, 2003
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6
Hmmm. I never got back to you. The start button on her computer is broken, so now she is permanently "offline." Thanks for the suggestions.
 
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