- Nov 27, 2001
Hi friends. I have been having shut-down and re-start problems for a while now, but this morning I really screwed things up I think. I had the trial ver. of Go Back which had run out. I got a box that it would un-install itself on the 28th if I didn't purchase. Well I got the latest version from Roxio on CD for x-mas. I couldn't find anything in the manual about needing to un-install trial version first or not. I decided to un-install using add-remove. Part way through the uninstall, a window came up saying I must re-boot. When I did, I got a HANG, (of course, what else is new). Had to manually shut down and re-start. When I did, it kept cycling through the boot log, recognizing memory, removable device's etc, then would start over again, never loading windows. I got safe mode to load, but no internet to check in with you guys and yell HELP. Then was able to get windows going by using command line prompt, I think it was. Loaded most things when asked, (had very little idea what I was doing), and windows loaded at the end of it all. Having an internet connection now, I decided to come here and ask for help. I haven't yet tried to re-boot. Sorry for the long story, but what should I do next?