endless startup cycle

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Thread Starter
Aug 11, 2004
Hi, I am running an old Packard Bell Easynote bought in about 2005, with an AMD processor and Windows XP. The power supply recently broke so I've been using a new one. I think its quite cheap as quite often the power suddenly cuts out, and I have to wiggle it about and then it works again.

The other day I turned on the laptop and it comes up with a black screen with message in white typeface saying that i didn't shut down properly last time, and therefore do I want to start in XP or in Recovery Mode. I go to XP and the following appears

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30

I've just managed to get it to stop restarting, and so it now hangs on a blue screen:

A problem has been detected on your computer and windows has been shut down to prevent damange to your computer.


technical information:

***STOP:0x000000ED (0x81EB5CF8, oXC0000006, 0x00000000, 0x000000000)

Please can someone help?! I have a really important essay on there that I'm terrified of losing.. i backed it up but a week ago so I have lost lots of work on it (and yes, I have learnt my lesson, will backup everyday now).

thanks so much to anyone who can help,



Oct 2, 2003
Did it go into Safe mode ? - not sure from your POST

this may help you get any data off the PC - But you do need to have another PC with a CD writer and a spare CD

It may be possible to boot from another Operating System
This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

If you have another PC with a cdwriter and spare CD
goto http://www.ubuntu.com/ and download the ISO

full details are here http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

click on the image "download ubuntu"
Select a location
then begin download
Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
The CD creator software you have on the PC may have an option to create an image from an ISO
If not - use this free program http://www.imgburn.com/

When the UBUNTU CD boots - you will see the following options
1) Try ubunto without any change to your computer
2) Install ubuntu
3) Check CD for defects
4) Test memory
5) Boot from first hard disk.

Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

Now you should see a UBUNTU desktop
This at least proves the main parts of the PC are working

You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

If you can see your harddrive – see if you can find the your datafiles –
XP look in “documents and settings” under the user name you had on the PC
Vista look in “user” under the user name you had on the PC

Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device

If you still have issues mounting the harddrive:
On the main menu of Ubuntu, there's an option to Check CD for defects. I ran this and was able to mount the C Drive.
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