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Epson RX620 paper jam error will not clear

Discussion in 'Hardware' started by odehart, Nov 27, 2009.

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  1. odehart

    odehart Thread Starter

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    Nov 27, 2009
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    After having a paper jam in my Epson Stylus RX 620 the error message "Paper jam. Press the Color button. If the error is not cleared, please clear by hand" will not go away. I pressed COlor and the message did not go away. I manually cleared all evidence of a paper jam. There are no bits or pieces of paper left in the printer anywhere that I can find. The Setup button will not function. The buttons that do seem to function simply repeat the error message. There is nothing in the documentation that addresses this problem. This issue was previously discussed here but as that thread is expired I can't discover if anyone had a solution so I am compelled to start a new thread on this issue. How do I solve the problem short of buying a new printer?
     
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