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EPSON STYLUS PHOTO RX620 - help, please!

Discussion in 'Hardware' started by linzy, Apr 25, 2007.

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  1. linzy

    linzy Thread Starter

    Joined:
    Apr 25, 2007
    Messages:
    4
    Hi!

    My EPSON STYLUS PHOTO RX620 which was working fine before has now decided to display a 'printer error occurred - please see documentation' message. When I checked the user manual, it suggested i switch off, then on again and if that didn't work (which it didn't!) to contact my dealer.

    I had just replaced the ink cartidges, so I've given them a check over to see if anything was wrong there, but I don't see anything out of the ordinary, and I can't see or feel any jammed bits of paper.

    If anyone has any ideas about how to sort this out, I'd really appreciate the help :)
     
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  3. eliseby

    eliseby

    Joined:
    Feb 2, 2008
    Messages:
    2
    I know this is absolutely no help, but I get the same message on my rx620 printer screen. If I find out how to fix it I'll post a note. The only thing I found out is that a "repair" tech might be able to work it out for about $65. In the mean-time I bought a Kodak 5300 all-in-one ($22. for a combo pack of both ink cartridges).
    I haven't given up on a "home remedy" for my epson(yet).
     
  4. BIGBOBUK2008

    BIGBOBUK2008

    Joined:
    Feb 26, 2008
    Messages:
    1
    HI,

    Turn off the printer Hold down The Stop Button And The B & W Button Turn on
    the printer while holding the buttons down printer will reset

    good luck

    bigbobuk2008
     
  5. eliseby

    eliseby

    Joined:
    Feb 2, 2008
    Messages:
    2
    BIGBOBUK208,
    I just got notice of your posting. I'm gonna drag yon epson back up out of the dungeon (AKA-basement) and try your advise. Thanks for the reply and I'll let you know how I make out.
     
  6. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    This is nothing new for Epson printers unfortunately,I first came across this problem about two years ago ...I used this utility to sort mine out ...see what you think and if you want to give it a try its up to you ...it cleared mine at the time,something about resetting counters forgotten now ...

    http://www.ssclg.com/epsone.shtml
     
  7. SB305

    SB305

    Joined:
    Sep 20, 2007
    Messages:
    833
    Thanks for that link, telecom 69.
    I gave up on trying to fix my first 620 after installing "compatible" cartridges.
     
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