Epson v500 sftwre loading issues

[Bradbo]

I have an Epson V500 Photo scanner and try to load the software. It loads all but the scanner software. I have the latest drivers and updates for Epson and Win xp. I have contacted Epson, they did everything I had already done, so no help there.
The error message is: "Could not copy files check your setup disk and try setup again. C:\Docume~1\Owner\LOCALS~1\Temp\\setup.ini"
What is the issue?
Thanks

John

 

[kiwiguy]

Try emptying the Temp folder in the file path you show in your post above.