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Epson WF-7620 has error message

Discussion in 'Hardware' started by metallica5456, Jul 28, 2019.

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  1. metallica5456

    metallica5456 Trusted Advisor Thread Starter

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    hi guys I bought a used Epson WF-7620 printer and thought it’d be an easy fix. Only paid 10$ for it so no big if can’t fix him. Anyway, there’s an error code when u start that refers to the printer head I believe not moving? But there’s no obstructions and it moves freely by hand. I’ll get the error message and post back in the morning but anyone have any issues with these before or know how to completely reset it and clear all error codes maybe??

    Edit: error code is 0x9A
     
  2. SpywareDr

    SpywareDr

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    Is the belt broken?
     
  3. metallica5456

    metallica5456 Trusted Advisor Thread Starter

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    No , one of the first things I checked.
     
  4. SpywareDr

    SpywareDr

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    When you lift the lid, the carriage should move on its own. If doesn't, try cleaning the inside compartment with compressed air. (Also check for and remove any internal debris such as a staple, paperclip, etc.).

    Next wipe the encoder strip clean. It's a clear plastic strip that runs the width of the printer, sitting just above and behind the carriage.

    Then try resetting the printer. To do so, unplug the power cable and wait a couple minutes. Press the power button down for 30 seconds or so, then while continuing to hold it down, plug the printer in and continue to hold the power button for another 30 seconds or so.

    Now cross your fingers and restart the printer as normal to see if the error is cleared.
     
  5. metallica5456

    metallica5456 Trusted Advisor Thread Starter

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    Did all 3 above, hence why I am asking for help. Hehe.
     
  6. SpywareDr

    SpywareDr

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    Oops, sorry. Had no idea you had already tried it.

    Hopefully someone else will be along soon with some other ideas to try.
     
  7. metallica5456

    metallica5456 Trusted Advisor Thread Starter

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    No problem. I generally don’t post many questions on here, but when I do it’s cause I’m STUCK. Hehe
     
  8. SpywareDr

    SpywareDr

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