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Epson Workforce 500 paper feed problems

Discussion in 'Hardware' started by Headbangor, Sep 29, 2010.

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  1. Headbangor

    Headbangor Thread Starter

    Joined:
    Jun 25, 2003
    Messages:
    11
    My Epson Workforce 500 has recently started feeding paper crooked from the paper tray. As far as I know, nothing has changed in the settings. I can copy from the document feeder and it feeds the paper slower so it doesn't jam. With regular printing, it feeds crooked. I tried taking out the paper and fanning it, readjusted the guide used paper new from the package instead of the paper already opened. I also uninstalled and reinstalled the printer driver. Nothing looks broken and I am stuck. I am running Windows XP SP3.
     
  2. dustyjay

    dustyjay

    Joined:
    Jan 23, 2003
    Messages:
    12,661
    First Name:
    Jay
    Try checking the paper path for an obstruction. Even just a smalll scrap of paper can cause this.
     
  3. Headbangor

    Headbangor Thread Starter

    Joined:
    Jun 25, 2003
    Messages:
    11
    I checked the paper path with a bright LED flashlight and there are no obstructions, and nothing appears broken.
     
  4. Syd1

    Syd1

    Joined:
    Aug 5, 2010
    Messages:
    3
    My name is Syd and I work for Epson America, Inc.

    It sounds like there may be a hardware issue with your product. The best way to assist you would be for you to contact our support department at the following numbers:

    United States
    Phone Number:
    (562)276-4382

    Canada
    Phone Number:
    (905)709-3839

    Hope this helps,
    Syd
     
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