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Epson workforce 840 paper feed problems

Discussion in 'Hardware' started by snowmountain, Sep 20, 2012.

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  1. snowmountain

    snowmountain Thread Starter

    Sep 20, 2012
    I have a win 7 laptop with wireless connection to Epson workforce 840 which has worked perfectly until yesterday. I was trying to copy some documents and got an error message: "ADF paper jam."
    I followed all the steps in my manual for clearing a paper jam--I found no paper stuck anywhere in the machine. After trying to get the documents to feed, I realized that the Auto Document Feeder (ADF) was not "grabbing" the documents and rolling them through the machine for making the copies. I cannot find any obstructions; the rollers seem to be working. I tried several different types of documents to see if that made a difference. Each time I get the same error message.

    My only thought at this point is that the ADF is broken but I'm wondering if it is fixable.
    Any ideas?
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