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Epson Workforce WF-7110

Discussion in 'Hardware' started by CaraBaldy, Aug 16, 2015.

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  1. CaraBaldy

    CaraBaldy Thread Starter

    Joined:
    Aug 16, 2015
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    I have the printer installed and it works fine except it won't print envelopes from the bypass tray. It will print envelopes if the paper is removed from tray 1 and the envelopes placed in it. I have tried with both MSWord Professional Plus 2007 and Word Perfect X6 (my preferred word processor). If the envelope is inserted in the bypass, it is fed through the printer without printing anything on it and then a sheet of paper is fed from tray 1 and the envelope data is printed on it.
    The computer is a Dell Optilex 3020, Intel Core i5-4590 CPU @ 3.3 GHz, running Windows 7Professional, Service Pack 1.
    Initially suspected the printer, but Epson service tech convinced me it was Word Perfect. I contacted Corel support and they are convinced it is the printer. Since then I have tried both word processors on both my desktop and laptop with the same results.
    I bought the printer because it will print photos on 13 inch wide photo paper using pigment inks, so the envelope problem is not a big deal, just an inconvenience.
     
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