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Erratic Connection

Discussion in 'Web & Email' started by mattsharpe, May 17, 2005.

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  1. mattsharpe

    mattsharpe Thread Starter

    Joined:
    May 17, 2005
    Messages:
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    Hi Folks - have been having some odd things happening recently on my HP Compaq nx7010. This is a standard build Windows XP machine using Microsoft Office, and we use IE6 to connect.

    First thing: My dial-up internet connection is playing up. Doesn't seem to be an issue with my ISP, and their helplines are drawing a blank. I will dial-up and hear the modem conencting, get the connection confirmed and then it immediately disconnects again. This happens repeatedly - now this has happened before and can be due to the ISP, but recently it has been doing more: it will repeatedly disconnect, and then repeatedly re-connect in the background without making any modem dialling noises or without us requesting a connect - even after we have manually disconnected. Eventyually we will get a permanent connection, but then this can disconnect us any time during our session. Any ideas? I have checked to see that there are no rogue autodiallers.

    Second thing: Occassionally on boot up the screen resolution and desktop theme is reduced to a very low pixellated version. The only way to fix this is to restart. This has only started happening.

    Appreciate any help or sugegstions! :D
     
  2. Tumbleweed36

    Tumbleweed36

    Joined:
    Feb 13, 2004
    Messages:
    736
    Hi,

    This could very well be due (first problem first) to a port sharing problem. Here is what I would do if it were mine:

    Why not give the following a try:

    1) Download the newest and latest drivers from the modem manufacturer’s website. (I know, you have a disk, but download the newest and best anyhow.

    2) Enter Start, Control Panel, System, Hardware, Device Manager and DELETE any references to any modem.

    3) Shut down and physically remove the modem and then put the modem back in PCI slot #3 (Third slot down from the AGP slot)

    4) Boot up and enter the BIOS setup menu.

    5) In the BIOS setup menu find the PnP area. If you are running WinXP, then DISABLE Pnp….however, if you are using Win98, then make sure it is ENABLED.

    6) Save and Exit

    7) Boot back up and when the computer finds your modem, then load the drivers that have been downloaded from the manufacturer’s website. It may tell you that the latest and best are already installed, but install them anyway. (for example, WinXP only has v.90 drivers and not the most recent v.92 that are needed for best operation) If it says they are not digitally signed, then load them anyway. This is a long story, but I can assure you it is a money issue and a rip off from Microsoft in my opinion.

    This should get you going!
     
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