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Error#0x80004005 in Outlook Express 6 (Hotmail)

Discussion in 'Web & Email' started by Telstar, May 25, 2004.

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  1. Telstar

    Telstar Thread Starter

    Jun 19, 2003
    Before I do anything I might regret I thought I'd run my problem through TSG and see if anyone might have a solution.

    Pertinent Info:
    My ISP is MSN
    Dell Dimension 4400
    Intel Pentium 4, 1600 MHz
    256 MB system RAM
    NVIDIA GeForce2 MX/MX 400
    Windows XP Home v:5.1.2600 SP 1.0
    Internet Explorer v:6.0 SP1.0
    Firefox 0.8
    Note: Last night I upgraded my ZoneAlarm to version 5.0.
    I made no changes to the original settings.
    This is the first time I've checked my mail after the ZA upgrade.

    I've used Outlook Express 6 for the past two years and it has been pretty much trouble free.

    I have two MSN Hotmail accounts using OE.

    Today, while attempting to receive mail (OE>Send/Receive) I received five (5) errors on one account....common to all five is Error number 0x800004005.

    I Googled the error number and some of the suggested fixes are:

    1) per M$ Knowledge Base Article-299496..."Corrupted .mbx file"
    Rename Inbox.mbx to Inbox.old
    Restart Outlook Express

    2) (another link-not M$)....The pop3uidl.dat file is corrupted.
    "Try deleting this file (with Outlook Express closed)".

    I might mention also that between the two files I have the typical Server account: "http://oe.msn.msnmail.hotmail"
    One of the error messages says:
    Unable to poll for new messages on your HTTP Server.
    Protocol: HTTP mail
    Port: 0
    Secure (SSL)
    No Socket Error: 12019
    Error number 0x80004005

    I would appreciate any help,
  2. kiwiguy


    Aug 17, 2003
    Google also suggests:


    When you try to download e-mail from your Hotmail account, the download may not work, and you may receive the following error message:
    Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Proxy Error (Software caused connection to abort)', Port:0, Secure (SSL): No, Error Number: 0x800CCC3F


    This issue can occur if the MSN, The Microsoft Network redirect process is not working.


    To resolve this issue:

    In Outlook Express, click Accounts on the Tools menu.
    Click the Mail tab, click the Hotmail account, and then click Properties.
    Click the Server tab, and then change the HTTP Server URL to the following Web address:
    Click Apply, and then click OK.

    The original setting for the HTTP Server URL is:

  3. Telstar

    Telstar Thread Starter

    Jun 19, 2003
    Telstar's UPDATE!

    Problem was: In my Outlook Express6 - one of two Hotmail accounts would not download from the MSN (my ISP) server (I had received up to five error reports at one point) The other account (default) worked fine.

    Error number 0x80004005 was indicated on all the error reports.

    Besides Googling the error number, posting to a couple of Forums, I called MSN support (lol...that's a story for another day) and they were unable, after a couple of hours and a few calls, to come up with a solution. I had removed and then added back into my OE the problem account, only to have the same problem.

    Final Fix>> SYSTEM RESTORE does it again!

    The fix>>>Having exhausted all avenues, using my System Restore I went back to a Restore day prior to when the problem began. After the Restore was completed, the problem was fixed and all is well!

    The question of "what happened to cause errors in that one account?" still lingers and stays unresolved. However...."all's well that ends well!"

    This thread can be closed.

    kiwiguy, thank you for your reply,
  4. semarlo2


    Jan 5, 2004
    I'm having the same problem with my Outlook Express/Hotmail. My system restore is not working, so I"m not able to 'fix' it.

    However, I have come to believe the problem is with Zone Alarm. I upgraded my Zone Alarm (like you) and that's when I began experiencing the problems. Also, I 'm having problems with IE since Zone Alarm and can only use FireFox.:confused:

    Just my 2 cents.:eek:
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