Error 0x80070005 - Access is denied

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roster

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May 30, 2007
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On my Windows 7 computer, I recently added a password to my Admin account (and added a Guest account). When I try to install a new program (e.g. pCloud Drive), I get the error message "Error 0x80070005 - Access is denied". I am logged in as an Administrator, and Everyone has Full Control over C:\Users\NAME\AppData\Local. I have tried numerous fixes, with no luck. Reverting to my old no-password Admin account does not help. and nor does excluding "pCloud_Windows_3.8.0.exe" and "C:\Users\NAME\AppData" from Norton control. I attach a copy of the pCloud log file.

I'd be very grateful for assistance. Thank you.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 16367 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
Hard Drives: C: 931 GB (439 GB Free); F: 1863 GB (1068 GB Free); G: 931 GB (493 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., Z68X-UD5-B3
Antivirus: Norton Security, Enabled and Updated
 

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