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Error: 0xc0000017

Discussion in 'Windows XP' started by boatyben, Oct 12, 2006.

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  1. boatyben

    boatyben Thread Starter

    Joined:
    Jun 4, 2004
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    After my computer has been on for a while, alot of applications will suddenly stop working.

    The main symptoms are:
    a) ie/firefox unable to connect
    b) media player unable to play songs
    c) pressing ctrl+alt+del gives the following error message:
    The application failed to initialize properly 0xc0000017
    Instead of bringing up the task manager.

    The problems are all soloved by restarting, but then recur again.

    I'm using XP Pro SP2, with 2GB RAM, and don't use many intensive applications.
     
  2. 1069

    1069

    Joined:
    Sep 7, 2004
    Messages:
    1,912
    Hi,

    From what I have read this error seems to be associated with memory - or lack of it.

    How much RAM shows if you right click MyComputer and click on Properties? It may not show 2Gb.

    Check the virtual memory.

    Control Panel > System > Advanced > Performance (click Settings) > Advanced > Virtual Memory > Change
    If you alter the settings you will need to click "Set".

    There is a "Total Paging File Size " recommendation. Check that yours is set to something similar. The maximum is approx. twice this value but can be increased if necessary.
     
  3. boatyben

    boatyben Thread Starter

    Joined:
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    Messages:
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    Thanks for the reply. Checking "My Computer" properties I do have 2GB of RAM

    ctrl+alt+del data is as follows:

    Totals
    Handles – 17,775
    Threads - 471
    Processes - 44

    Commit Charge (K)
    Total – 443,492
    Limit – 4,033,280
    Peak – 474,032

    Physical Memory (K)
    Total – 2,096,496
    Available – 1,452,548
    System Cache – 1,594,708

    Kernel Memory (K)
    Total – 280,504
    Paged – 84,604
    Nonpaged – 195,864

    Any suggestions? I'm not sure what to check about virtual memory.
     
  4. 1069

    1069

    Joined:
    Sep 7, 2004
    Messages:
    1,912
    What does your system show if you follow my previous post?

    Control Panel > System > Advanced > Performance (click Settings) > Advanced > Virtual Memory > Change

    I have 2Gb RAM too and mine shows 2974 initial size and 4092 max
     
  5. boatyben

    boatyben Thread Starter

    Joined:
    Jun 4, 2004
    Messages:
    30
    Hey :) Sorry for not posting those:

    Initial: 2046
    Max: 4092
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

    http://www.thespykiller.co.uk/files/hijackthis_sfx.exe


    >> how soon do the problems recur after a restart?
     
  7. boatyben

    boatyben Thread Starter

    Joined:
    Jun 4, 2004
    Messages:
    30
    It usually takes a couple of hours to recur.


    Logfile of HijackThis v1.99.1
    Scan saved at 18:38:40, on 13/10/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\sm56hlpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\BullGuard Software\BullGuard\bullguard.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=33568
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [EOUApp] C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe"
    O4 - Global Startup: Mozilla Firefox.lnk = C:\Program Files\Mozilla Firefox\firefox.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1091808855950
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128092890437
    O17 - HKLM\System\CCS\Services\Tcpip\..\{D175C872-F124-4197-86BC-C46F97B42B32}: NameServer = 131.111.8.42,131.111.12.20
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
     
  8. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    No malware there; it could be a heat issue.

    You can monitor using SpeedFan -- look out for any flaming icons, especially if they are labeled as CPU.

    http://www.almico.com/speedfan.php

    Also check those "commit charge" values periodically to see if your Peak gets anywhere near your Total installed ram (that's the "total" under physical memory)
     
  9. boatyben

    boatyben Thread Starter

    Joined:
    Jun 4, 2004
    Messages:
    30
    Thank you for your help... I do have a flaming icon!

    Unfortunately I don't really understand the program

    Under the "readings" tab I have:

    Win9x:NO 64Bit:NO GiveIO:YES SpeedFan:YES
    I/O properly initialized
    Linked ISA BUS at $0290
    Linked Intel 82801FB ICH6 SMBUS at $0400
    Scanning ISA BUS at $0290...
    Scanning Intel SMBus at $0400...
    SMART Enabled for drive 0
    Found HTS721080G9AT00 (80.0GB)
    Found ACPI temperature (61.0C)
    End of detection

    Then two icons:

    <blue down arrow> HD0: 31C
    <flaming icon> Temp1: 61C
     
  10. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    That would be the CPU temp which is hot.

    You might be able to use SpeedFan to boost the fan speed and see if you can lower it.

    Watch it and see if it rises during heavy use and is at its highest when any problems occur.

    What is the laptop model?
     
  11. boatyben

    boatyben Thread Starter

    Joined:
    Jun 4, 2004
    Messages:
    30
    It's a Rock - Pegasus 650.

    What's the best way to use SpeedFan?
     
  12. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    I believe that laptop has a Pentium M processor -- which should be heat tolerant and Speedfan's "flame" may be misleading on it.

    You can configure Speedfan to load autuomatically and show its temps in the System Tray.

    Look at the Configure tab > Options > Start minimized.

    Then place a shortcut to it in your Startup folder.

    Where you see the window with the Speedfan up/down arrow, you can try boosting this to see if it raises the fan RPMs. This works on some configurations but not on others.
     
  13. boatyben

    boatyben Thread Starter

    Joined:
    Jun 4, 2004
    Messages:
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    Anything else that might be causing the problem?
     
  14. Rollin' Rog

    Rollin' Rog

    Joined:
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    Messages:
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    The circumstances really sounds like either a heat or resource issue. But you have so much ram, it's hard to see how it can be the latter unless you are seeing that "PeaK" value approach your installed ram.

    By the way, how long have you had Google Desktop, and has it finished doing all its indexing? This could be resource intensive if underway.

    Are you seeing any errors in the Event Logs when this occurs (run eventvwr.msc) and look at the system and applications logs. You can double click them to read the descriptions and there is a double-paper copy icon that can be used for pasting.
     
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