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error 1068: print spooler won't respond

966 views 1 reply 2 participants last post by  TerryNet 
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I am running Windows 8.1 and have recently downloaded a new printer to my computer. My home printer was a HP and was working fine but at work I use a Canon MF4800. I thought I could have them both installed and designate where to print based on my location home/work. However, now I keep getting the message that my print spooler isn't working. I have gone into services.msc and made sure that the designated places are running, but am still unable to print. In my device manager it lists the Canon printer in my software devices category, rather than under printers.?? There are no printers listed under the printer category. But is I go into add a new device, I can see both printers although both are inactive. I need to be able to access both printers.
 
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