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Error 1706 set up error has developed, despite system previously running smoothly

Discussion in 'Windows XP' started by Tom39, Sep 18, 2003.

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  1. Tom39

    Tom39 Thread Starter

    Joined:
    Sep 18, 2003
    Messages:
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    I have been running WindowsXP/Microsoft Office 2002 for nearly twenty months without problem.

    Today, when opening individual files in Word/Excel format, the following dialogue boxes are displayed: "Preparing to install" is first displayed, followed by "Please wait whilst Windows configures Microsoft Office XP Professional" with an incremental loading bar L to R followed by "The feature you are trying to use is on a CD-Rom which is not available. Install the Microsoft Office XP Professional Disc and click OK". The latter box offers OK/Cancel/Browse. When I click Cancel (because the subject programs are already loaded onto my computer and have been running successfully for twenty months)
    I get "Error 1706. Set-up cannot find the required files. Check your connection to the nextwork or CD-Rom Drive. For other potential solutions to this problem see c:\Program Files\etc etc" When I click OK on this latest box the "Please wait whilst Windows configures Microsoft Office XP Professional" reappears and the bar unloads from R to L.

    When I attempt to reopen the file in question it often opens normally.

    However I feel that this problem could represent an underlying corruption which could develop.

    It is essential that I do not lose my existing files.

    A minor problem which may or may not be associated with this problem (it developed some time before) is that some of my files have temporary ghost files designated by~$lastletters of file name shown adjacently

    What has happened?

    Tom39
     
  2. littlekira

    littlekira

    Joined:
    Aug 1, 2000
    Messages:
    75
    I recently read that there is a MS service pack that causes this to happen. If you have recently applied any patches, one of them may be causing your problem. Go to the MS website and search the knowledgebase. I hope this helps.
     
  3. Tom39

    Tom39 Thread Starter

    Joined:
    Sep 18, 2003
    Messages:
    2
    Dear littlekira,

    Most gratified that you have taken the trouble to respond. I am unclear as to what an MS patch is: could you clarify?

    Tom39
     
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