error 2147221248

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mynisi

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Joined
Feb 1, 2003
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3
im having a problem with my soun now the media player plays but when i go on aol and try yo play the radio it says error 2147221248 and to click ok to try agian i do and the same thing happens ....let me just say this all happened because my mother tryed to get on line( when i wasnt home )to play bingo and she has no idea how to work a pc.....some one help me....ohh and it isnt just the radio all web sites now have no sound but like i said the media player works off line so she didnt pull out any wires ..

thanks for your time michelle
 
Joined
Dec 9, 2000
Messages
45,855
Welcome to TSG michele. It's a strange error to get only when online. Runtime errors like that are usually due to corrupt files or programs not built right in the first place, but this does not seem likely in your case. If you browse through IE rather than AOL, do you still get the error?

If you tell us what Windows version you have and how long ago the problem occured, we may be able to fix it by doing a registry restore or if WinME a "system restore".

In Windows 98 you can restore a previous registry this way:

Select start>shutdown> Restart in MS-DOS mode. At the c:\windows> prompt enter:

scanreg /restore

You will see choices for four days previous registries. (there is a fifth, but you cannot use it). Choose a started one that is dated either the day the problem began or just before.

In WinME, to run scanreg /restore, go to start>run and enter that command. You will need to reboot to complete that operation.

This will reverse any changes caused by program installs or configuration changes. It should not be used if programs were uninstalled in this period. Anything newly installed will have to be done over.

WinME also has the option to do a "System Restore". The choices here will extend back further.
 
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