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Error and crash when I use my webcam for chat!

Discussion in 'Windows XP' started by compuhelp, Apr 22, 2010.

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  1. compuhelp

    compuhelp Thread Starter

    Joined:
    Apr 22, 2010
    Messages:
    5
    Hi,

    I get an error report and the chat software crashes after I try to use my webcam. I can't use it in any chat service, I've tried Skype.com and a Chinese chat software called QQ. Every time I try to use the webcam with QQ I get the below error message and the QQ software crashes, please help:

    Microsoft Windows XP Service Pack 3 [Build 5.1.2600]
    QQ International 24.13.1010 9185612AF4D6ABFE1D0FA9C996768DB9
    ----------------------------------------
    Type: EXCEPTION_STACK_OVERFLOW
    Address: 7C936EDE
    CallStack:
    0x7C900000[36EDE] ntdll.dll: (0,320418784,0,2130752)
    0x7C900000[36DAB] ntdll.dll: (1441792,1572864,79,190906464)
    0x7C900000[3E44D] ntdll.dll: (4194304,320418784,0,320418804)
    0x7C900000[17EC0] ntdll.dll: (4194304,320418784,0,320418804)
    0x7C800000[AE7E] kernel32.dll: (0,190906464,109,1)
    0X13490000[C0D7B] NeVideo.ax: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    0X7C900000[F661] ntdll.dll: (0,0,324362240,215)
    Regs:
    EAX=13193048, EBX=0025FE78, ECX=0025FE80, EDX=13193028
    ESI=0B77A0B0, EDI=0B77A0B8, EBP=131930C4, ESP=13193000, EIP=7C936EDE
    Bytes at CS:EIP:
    E8 21 BC FC FF 3B 45 84 0F 85 58 97 01 00 3B 55 88 0F 85 4F 97 01 00 8A 46 05 0C 01 88 46 05 89
    pid=4200 init_tid=1464 crashtid=532
    Modules:
    [00400000,023000] C:\Program Files\Tencent\QQIntl\Bin\QQ.exe [1.30.1010.0,2010-01-29 11:45:26 GMT]
    [7C900000,0B2000] C:\WINDOWS\system32\ntdll.dll [5.1.2600.5755,2009-02-09 12:10:48 GMT]
    [7C800000,0F6000] C:\WINDOWS\system32\kernel32.dll [5.1.2600.5781,2009-03-21 14:06:58 GMT]
    [5D090000,09A000] C:\WINDOWS\system32\COMCTL32.dll [5.82.2900.5512,2008-04-14 00:09:44 GMT]
    [77DD0000,09B000] C:\WINDOWS\system32\ADVAPI32.dll [5.1.2600.5755,2009-02-09 12:10:48 GMT]
    [77E70000,092000] C:\WINDOWS\system32\RPCRT4.dll [5.1.2600.5795,2009-04-15 14:51:25 GMT]
    [77FE0000,011000] C:\WINDOWS\system32\Secur32.dll [5.1.2600.5834,2009-06-25 08:25:26 GMT]
    [77F10000,049000] C:\WINDOWS\system32\GDI32.dll [5.1.2600.5698,2008-10-23 12:36:14 GMT]
    [7E410000,091000] C:\WINDOWS\system32\USER32.dll [5.1.2600.5512,2008-04-14 00:11:07 GMT]
    [30000000,20A000] C:\Program Files\Tencent\QQIntl\Bin\Common.dll [1.30.860.0,2009-09-03 08:19:46 GMT]
    [71AB0000,017000] C:\WINDOWS\system32\WS2_32.dll [5.1.2600.5512,2008-04-14 00:12:19 GMT]
    [77C10000,058000] C:\WINDOWS\system32\msvcrt.dll [7.0.2600.5512,2008-04-14 00:12:56 GMT]
    [71AA0000,008000] C:\WINDOWS\system32\WS2HELP.dll [5.1.2600.5512,2008-04-14 00:12:20 GMT]
    [3D930000,0E6000] C:\WINDOWS\system32\WININET.dll [8.0.6001.18904,2010-02-25 06:24:37 GMT]
    [77F60000,076000] C:\WINDOWS\system32\SHLWAPI.dll [6.0.2900.5912,2009-12-08 09:23:28 GMT]
    [003B0000,009000] C:\WINDOWS\system32\Normaliz.dll [6.0.5441.0,2006-06-29 15:05:42 GMT]
    [78130000,133000] C:\WINDOWS\system32\urlmon.dll [8.0.6001.18904,2010-02-25 06:24:37 GMT]
    [774E0000,13D000] C:\WINDOWS\system32\ole32.dll [5.1.2600.5512,2008-04-14 00:10:57 GMT]
    [77120000,08B000] C:\WINDOWS\system32\OLEAUT32.dll [5.1.2600.5512,2008-04-14 00:10:58 GMT]
    [3DFD0000,1E8000] C:\WINDOWS\system32\iertutil.dll [8.0.6001.18904,2010-02-25 06:24:37 GMT]
    [77920000,0F3000] C:\WINDOWS\system32\SETUPAPI.dll [5.1.2600.5512,2008-04-14 00:10:51 GMT]
    [77C00000,008000] C:\WINDOWS\system32\VERSION.dll [5.1.2600.5512,2008-04-14 00:11:09 GMT]
    [76BF0000,00B000] C:\WINDOWS\system32\PSAPI.DLL [5.1.2600.5512,2008-04-14 00:10:42 GMT]
    [76D60000,019000] C:\WINDOWS\system32\iphlpapi.dll [5.1.2600.5512,2008-04-14 00:09:52 GMT]
    [59A60000,0A1000] C:\WINDOWS\system32\dbghelp.dll [5.1.2600.5512,2008-04-14 00:09:22 GMT]
    [763B0000,049000] C:\WINDOWS\system32\comdlg32.dll [6.0.2900.5512,2008-04-14 00:09:45 GMT]
    [7C9C0000,817000] C:\WINDOWS\system32\SHELL32.dll [6.0.2900.5622,2008-06-17 19:02:17 GMT]
    [7C630000,01B000] C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_473666fd\ATL80.DLL [8.0.50727.4053,2009-07-12 02:40:37 GMT]
    [7C420000,087000] C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCP80.dll [8.0.50727.4053,2009-07-12 02:39:12 GMT]
    [00430000,09B000] C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll [8.0.50727.4053,2009-07-12 02:37:45 GMT]
    [76C30000,02E000] C:\WINDOWS\system32\WINTRUST.dll [5.131.2600.5922,2009-12-24 06:59:40 GMT]
    [77A80000,095000] C:\WINDOWS\system32\CRYPT32.dll [5.131.2600.5512,2008-04-14 00:09:59 GMT]
    [77B20000,012000] C:\WINDOWS\system32\MSASN1.dll [5.1.2600.5875,2009-09-04 21:03:36 GMT]
    [76C90000,028000] C:\WINDOWS\system32\IMAGEHLP.dll [5.1.2600.5512,2008-04-14 00:10:00 GMT]
    [5B860000,055000] C:\WINDOWS\system32\NETAPI32.dll [5.1.2600.5694,2008-10-15 16:34:24 GMT]
    [31800000,08B000] C:\Program Files\Tencent\QQIntl\Bin\KernelUtil.dll [1.30.860.0,2009-09-03 08:21:03 GMT]
    [30800000,28C000] C:\Program Files\Tencent\QQIntl\Bin\GF.dll [1.30.860.0,2009-09-03 08:27:53 GMT]
    [76390000,01D000] C:\WINDOWS\system32\IMM32.dll [5.1.2600.5512,2008-04-14 00:10:15 GMT]
    [4EC50000,1AB000] C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001.22319_x-ww_f0b4c2df\gdiplus.dll [5.2.6001.22319,2009-08-13 13:55:03 GMT]
    [76380000,005000] C:\WINDOWS\system32\MSIMG32.dll [5.1.2600.5512,2008-04-14 00:12:15 GMT]
    [74D90000,06B000] C:\WINDOWS\system32\USP10.dll [1.420.2600.5512,2008-04-14 00:11:09 GMT]
    [61210000,1D5000] C:\Program Files\Tencent\QQIntl\Bin\AppUtil.dll [1.30.1010.0,2010-01-29 11:00:08 GMT]
    [76B40000,02D000] C:\WINDOWS\system32\WINMM.dll [5.1.2600.5512,2008-04-14 00:11:40 GMT]
    [629C0000,009000] C:\WINDOWS\system32\LPK.DLL [5.1.2600.5512,2008-04-14 00:10:13 GMT]
    [773D0000,103000] C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll [6.0.2900.5512,2008-04-14 00:08:52 GMT]
    [5AD70000,038000] C:\WINDOWS\system32\uxtheme.dll [6.0.2900.5512,2008-04-14 00:11:10 GMT]
    [74720000,04C000] C:\WINDOWS\system32\MSCTF.dll [5.1.2600.5512,2008-04-14 00:11:24 GMT]
    [76FD0000,07F000] C:\WINDOWS\system32\CLBCATQ.DLL [2001.12.4414.700,2008-04-14 00:09:29 GMT]
    [77050000,0C5000] C:\WINDOWS\system32\COMRes.dll [2001.12.4414.700,2008-04-14 00:09:50 GMT]
    [74980000,123000] C:\WINDOWS\system32\msxml3.dll [8.100.1051.0,2009-07-31 04:35:42 GMT]
    [61C00000,204000] C:\Program Files\Tencent\QQIntl\Bin\MainFrame.dll [1.30.1010.0,2010-01-29 11:11:38 GMT]
    [77B40000,022000] C:\WINDOWS\system32\apphelp.dll [5.1.2600.5512,2008-04-14 00:09:35 GMT]
    [755C0000,02E000] C:\WINDOWS\system32\msctfime.ime [5.1.2600.5768,2009-02-27 04:56:38 GMT]
    [75CF0000,091000] C:\WINDOWS\system32\mlang.dll [6.0.2900.5512,2008-04-14 00:10:25 GMT]
    [60B30000,061000] C:\Program Files\Tencent\QQIntl\Bin\MSVCP60.dll [6.0.8168.0,2006-01-10 11:15:44 GMT]
    [03000000,036000] C:\Program Files\Kingsoft\PowerWord Lite\CBSText.dll [2008.12.4.125,2008-12-04 02:59:28 GMT]
    [73DD0000,0FE000] C:\WINDOWS\system32\MFC42.DLL [6.2.4131.0,2008-04-14 00:10:15 GMT]
    [61FE0000,040000] C:\Program Files\Tencent\QQIntl\Bin\TaskTray.dll [1.30.1010.0,2010-01-29 11:13:14 GMT]
    [03460000,2C5000] C:\WINDOWS\system32\xpsp2res.dll [5.1.2600.5512,2008-04-13 17:39:24 GMT]
    [32000000,00A000] C:\Program Files\Tencent\QQIntl\Bin\TXPFProxy.dll [1.30.860.0,2009-09-03 08:20:31 GMT]
    [7D1E0000,2BC000] C:\WINDOWS\system32\msi.dll [3.1.4001.5512,2008-04-14 00:12:10 GMT]
    [03A30000,057000] C:\Program Files\Tencent\QQIntl\Plugin\Com.Tencent.QQShow\Bin\FlashAvatarDll.dll [1.26.1.26,2009-05-15 06:32:51 GMT]
    [72D20000,009000] C:\WINDOWS\system32\wdmaud.drv [5.1.2600.5512,2008-04-14 00:11:24 GMT]
    [72D10000,008000] C:\WINDOWS\system32\msacm32.drv [5.1.2600.0,2001-08-18 05:33:30 GMT]
    [77BE0000,015000] C:\WINDOWS\system32\MSACM32.dll [5.1.2600.5512,2008-04-14 00:11:03 GMT]
    [77BD0000,007000] C:\WINDOWS\system32\midimap.dll [5.1.2600.5512,2008-04-14 00:10:20 GMT]
    [31000000,322000] C:\Program Files\Tencent\QQIntl\Bin\IM.dll [1.30.860.0,2009-09-03 08:32:39 GMT]
    [31400000,04C000] C:\Program Files\Tencent\QQIntl\Bin\KernelMisc.dll [1.30.860.0,2009-09-03 08:29:07 GMT]
    [610A0000,131000] C:\Program Files\Tencent\QQIntl\Bin\AppMisc.dll [1.30.1010.0,2010-01-29 11:03:13 GMT]
    [61030000,065000] C:\Program Files\Tencent\QQIntl\Bin\AppCtrl.dll [1.30.1010.0,2010-01-29 11:21:09 GMT]
    [61500000,128000] C:\Program Files\Tencent\QQIntl\Bin\ChatFrame.dll [1.30.1010.0,2010-01-29 11:06:05 GMT]
    [61700000,0A8000] C:\Program Files\Tencent\QQIntl\Bin\ConfigCenter.dll [1.30.1010.0,2010-01-29 11:19:21 GMT]
    [61A00000,084000] C:\Program Files\Tencent\QQIntl\Bin\CustomFace.dll [1.30.1010.0,2010-01-29 11:07:07 GMT]
    [31C00000,0E3000] C:\Program Files\Tencent\QQIntl\Bin\LongCnn.dll [1.30.860.0,2009-09-03 08:33:51 GMT]
    [61900000,0B8000] C:\Program Files\Tencent\QQIntl\Bin\ContactInfoFrame.dll [1.30.1010.0,2010-01-29 11:15:29 GMT]
    [65000000,0B3000] C:\Program Files\Tencent\QQIntl\Bin\MsgMgr.dll [1.30.1010.0,2010-01-29 11:17:17 GMT]
    [61F20000,038000] C:\Program Files\Tencent\QQIntl\Bin\SkinMgr.dll [1.30.1010.0,2010-01-29 11:19:54 GMT]
    [61F00000,01A000] C:\Program Files\Tencent\QQIntl\Bin\QInterLive.dll [1.30.1010.0,2010-01-29 11:17:30 GMT]
    [65100000,07A000] C:\Program Files\Tencent\QQIntl\Bin\SystemMsg.dll [1.30.1010.0,2010-01-29 11:12:41 GMT]
    [62100000,137000] C:\Program Files\Tencent\QQIntl\Plugin\Com.Tencent.AudioVideo\Bin\AudioVideo.dll [1.30.1010.0,2010-01-29 11:28:36 GMT]
    [63D00000,094000] C:\Program Files\Tencent\QQIntl\Plugin\Com.Tencent.Qzone\Bin\Qzone.dll [1.30.1010.0,2010-01-29 11:30:00 GMT]
    [64700000,047000] C:\Program Files\Tencent\QQIntl\Plugin\Com.Tencent.Weather\Bin\Weather.dll [1.30.1010.0,2010-01-29 11:36:09 GMT]
    [050A0000,08C000] C:\Program Files\Common Files\Tencent\TXSSO\Bin\SSOPlatform.dll [1.2.0.32,2010-01-26 03:39:08 GMT]
    [052D0000,16E000] C:\Program Files\Common Files\Tencent\TXSSO\Bin\SSOCommon.DLL [1.2.0.9,2010-01-26 03:38:39 GMT]
    [76EE0000,03C000] C:\WINDOWS\system32\RASAPI32.dll [5.1.2600.5512,2008-04-14 00:10:39 GMT]
    [76E90000,012000] C:\WINDOWS\system32\rasman.dll [5.1.2600.5512,2008-04-14 00:10:43 GMT]
    [76EB0000,02F000] C:\WINDOWS\system32\TAPI32.dll [5.1.2600.5512,2008-04-14 00:11:01 GMT]
    [76E80000,00E000] C:\WINDOWS\system32\rtutils.dll [5.1.2600.5512,2008-04-14 00:10:55 GMT]
    [05850000,070000] C:\Program Files\Tencent\QQIntl\Bin\BasicCtrlDll.dll [8.0.773.1801,2008-03-27 12:52:02 GMT]
    [73B80000,012000] C:\WINDOWS\system32\AVICAP32.dll [5.1.2600.0,2001-08-18 05:33:25 GMT]
    [75A70000,021000] C:\WINDOWS\system32\MSVFW32.dll [5.1.2600.5512,2008-04-14 00:12:57 GMT]
    [71AD0000,009000] C:\WINDOWS\system32\WSOCK32.dll [5.1.2600.5512,2008-04-14 00:12:32 GMT]
    [71A50000,03F000] C:\WINDOWS\system32\mswsock.dll [5.1.2600.5625,2008-06-20 17:46:57 GMT]
    [662B0000,058000] C:\WINDOWS\system32\hnetcfg.dll [5.1.2600.5512,2008-04-14 00:09:46 GMT]
    [71A90000,008000] C:\WINDOWS\System32\wshtcpip.dll [5.1.2600.5512,2008-04-14 00:12:30 GMT]
    [75F40000,011000] C:\WINDOWS\system32\devenum.dll [6.5.2600.5512,2008-04-14 00:09:33 GMT]
    [736B0000,007000] C:\WINDOWS\system32\msdmo.dll [6.5.2600.5512,2008-04-14 00:11:43 GMT]
    [39700000,0EB000] C:\Program Files\Tencent\QQIntl\Bin\RICHED20.dll [5.50.99.2012,2005-12-14 06:52:32 GMT]
    [3E1C0000,A93000] C:\WINDOWS\system32\ieframe.dll [8.0.6001.18904,2010-02-25 06:24:34 GMT]
    [61B00000,0C8000] C:\Program Files\Tencent\QQIntl\Bin\GroupApp.dll [1.30.1010.0,2010-01-29 11:22:32 GMT]
    [76F20000,027000] C:\WINDOWS\system32\DNSAPI.dll [5.1.2600.5625,2008-06-20 17:46:57 GMT]
    [76FB0000,008000] C:\WINDOWS\System32\winrnr.dll [5.1.2600.5512,2008-04-14 00:11:14 GMT]
    [76F60000,02C000] C:\WINDOWS\system32\WLDAP32.dll [5.1.2600.5512,2008-04-14 00:11:26 GMT]
    [16080000,025000] C:\Program Files\Bonjour\mdnsNSP.dll [1.0.6.2,2008-11-10 23:48:34 GMT]
    [76FC0000,006000] C:\WINDOWS\system32\rasadhlp.dll [5.1.2600.5512,2008-04-14 00:10:38 GMT]
    [63900000,0B3000] C:\Program Files\Tencent\QQIntl\Plugin\com.tencent.qqshow\Bin\QQShow.dll [1.30.1010.0,2010-01-29 11:31:22 GMT]
    [62700000,02F000] C:\Program Files\Tencent\QQIntl\Plugin\com.tencent.mail\Bin\Mail.dll [1.30.1010.0,2010-01-29 11:31:46 GMT]
    [769C0000,0B4000] C:\WINDOWS\system32\USERENV.dll [5.1.2600.5512,2008-04-14 00:11:08 GMT]
    [77C70000,025000] C:\WINDOWS\system32\msv1_0.dll [5.1.2600.5876,2009-09-11 14:18:39 GMT]
    [76790000,00C000] C:\WINDOWS\system32\cryptdll.dll [5.1.2600.5512,2008-04-14 00:10:01 GMT]
    [722B0000,005000] C:\WINDOWS\system32\sensapi.dll [5.1.2600.5512,2008-04-14 00:10:47 GMT]
    [76D40000,018000] C:\WINDOWS\system32\MPRAPI.dll [5.1.2600.5512,2008-04-14 00:10:46 GMT]
    [77CC0000,032000] C:\WINDOWS\system32\ACTIVEDS.dll [5.1.2600.5512,2008-04-14 00:09:01 GMT]
    [76E10000,025000] C:\WINDOWS\system32\adsldpc.dll [5.1.2600.5512,2008-04-14 00:09:12 GMT]
    [76B20000,011000] C:\WINDOWS\system32\ATL.DLL [3.5.2284.2,2009-07-17 19:01:06 GMT]
    [71BF0000,013000] C:\WINDOWS\system32\SAMLIB.dll [5.1.2600.5512,2008-04-14 00:10:46 GMT]
    [3DA20000,5AF000] C:\WINDOWS\system32\mshtml.dll [8.0.6001.18904,2010-02-25 06:24:36 GMT]
    [0AD10000,029000] C:\WINDOWS\system32\msls31.dll [3.10.349.0,2009-03-08 11:22:35 GMT]
    [746F0000,02A000] C:\WINDOWS\system32\msimtf.dll [5.1.2600.5512,2008-04-14 00:12:16 GMT]
    [3D7A0000,0B4000] C:\WINDOWS\system32\jscript.dll [5.8.6001.22960,2009-12-09 05:53:44 GMT]
    [63A00000,017000] C:\Program Files\Tencent\QQIntl\Plugin\com.tencent.qqvip\Bin\QQVip.dll [1.30.1010.0,2010-01-29 11:36:22 GMT]
    [65200000,06B000] C:\Program Files\Tencent\QQIntl\Bin\InformationBox.dll [1.30.1010.0,2010-01-29 11:23:35 GMT]
    [62400000,08B000] C:\Program Files\Tencent\QQIntl\Plugin\com.tencent.filetransfer\Bin\FileTransfer.dll [1.30.1010.0,2010-01-29 11:24:49 GMT]
    [10000000,249000] C:\WINDOWS\system32\QQPINYIN.IME [3.1.730.201,2010-02-03 09:03:51 GMT]
    [76F50000,008000] C:\WINDOWS\system32\WTSAPI32.dll [5.1.2600.5512,2008-04-14 00:12:36 GMT]
    [76360000,010000] C:\WINDOWS\system32\WINSTA.dll [5.1.2600.5512,2008-04-14 00:11:21 GMT]
    [77690000,021000] C:\WINDOWS\system32\NTMARTA.DLL [5.1.2600.5512,2008-04-14 00:11:08 GMT]
    [0CD20000,01D000] C:\Program Files\Tencent\QQIntl\Plugin\com.tencent.cityweekend\Bin\CityWeekend.dll [1.30.1010.0,2010-01-29 11:36:59 GMT]
    [68000000,036000] C:\WINDOWS\system32\rsaenh.dll [5.1.2600.5507,2008-03-18 14:39:32 GMT]
    [75E60000,013000] C:\WINDOWS\system32\cryptnet.dll [5.131.2600.5512,2008-04-14 00:10:03 GMT]
    [4D4F0000,059000] C:\WINDOWS\system32\WINHTTP.dll [5.1.2600.5868,2009-08-25 09:17:27 GMT]
    [11880000,018000] C:\Documents and Settings\john\Application Data\Tencent\QQ\SafeBase\TSEH.dat [2010.4.1.1,2010-04-01 08:08:02 GMT]
    [118A0000,011000] C:\Documents and Settings\john\Application Data\Tencent\QQ\SafeBase\TSELoder.DAT [2008.1.28.13,2008-01-28 06:06:15 GMT]
    [72CF0000,007000] C:\WINDOWS\system32\msadp32.acm [5.1.2600.5512,2008-04-14 00:11:14 GMT]
    [118F0000,043000] C:\Program Files\Tencent\QQIntl\Bin\VqqAllInOne.dll [2.3.0.12,2009-05-22 08:10:08 GMT]
    [11940000,01B000] C:\Program Files\Tencent\QQIntl\Bin\VQQTrace.dll [2.3.0.12,2009-05-22 08:10:08 GMT]
    [11B70000,014000] C:\Program Files\Tencent\QQIntl\Bin\vqqConv.dll [2.3.0.11,2009-03-25 09:19:28 GMT]
    [11C10000,04A000] C:\Program Files\Tencent\QQIntl\Bin\VideoDevice.dll [2.3.0.11,2009-03-25 09:19:26 GMT]
    [73760000,04B000] C:\WINDOWS\system32\DDRAW.dll [5.3.2600.5512,2008-04-14 00:09:28 GMT]
    [73BC0000,006000] C:\WINDOWS\system32\DCIMAN32.dll [5.1.2600.5512,2008-04-14 00:09:27 GMT]
    [11960000,009000] C:\Program Files\Tencent\QQIntl\Bin\audioengine.dll [2.3.0.12,2009-05-22 08:10:08 GMT]
    [121C0000,10D000] C:\Program Files\Tencent\QQIntl\Bin\GIPSVoiceEngineDLL.dll [3.2.0.0,2009-03-03 03:42:49 GMT]
    [5E760000,00A000] C:\WINDOWS\system32\perfos.dll [5.1.2600.5512,2008-04-14 00:10:45 GMT]
    [12CC0000,055000] C:\Program Files\Tencent\QQIntl\Bin\VCodec.dll [2.3.0.11,2009-03-25 09:19:29 GMT]
    [74810000,16E000] C:\WINDOWS\system32\quartz.dll [6.5.2600.5908,2009-11-27 17:11:44 GMT]
    [757F0000,032000] C:\WINDOWS\system32\qcap.dll [6.5.2600.5512,2008-04-14 00:10:36 GMT]
    [5E030000,023000] C:\WINDOWS\system32\ksproxy.ax [5.3.2600.5512,2008-04-14 00:09:56 GMT]
    [73EE0000,004000] C:\WINDOWS\system32\ksuser.dll [5.3.2600.5512,2008-04-14 00:09:58 GMT]
    [754C0000,00A000] C:\WINDOWS\system32\vidcap.ax [5.1.2600.5512,2008-04-14 00:11:12 GMT]
    [58010000,019000] C:\WINDOWS\system32\kswdmcap.ax [5.3.2600.5512,2008-04-14 00:09:59 GMT]
    [73940000,0D0000] C:\WINDOWS\system32\D3DIM700.DLL [5.3.2600.5512,2008-04-14 00:09:14 GMT]
    [13490000,1C3000] C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax [4.10.5.1,2007-05-11 08:45:15 GMT]
    [7C340000,056000] C:\Program Files\Common Files\Ahead\DSFilter\MSVCR71.dll [7.10.3052.4,2003-02-21 12:42:20 GMT]
    ----------------------------------------
    Crash Signature: 4E59B6D75EE25A39F6EE44790DCC75F2
     
  2. blakcshadow

    blakcshadow

    Joined:
    Nov 25, 2008
    Messages:
    458
    what are your computer specs, etc?
     
  3. compuhelp

    compuhelp Thread Starter

    Joined:
    Apr 22, 2010
    Messages:
    5
    AMD Athlon 64x2 Dual
    Core Processor 5400+
    2.81 GHz, 3.25GB RAM
     
  4. compuhelp

    compuhelp Thread Starter

    Joined:
    Apr 22, 2010
    Messages:
    5
    no body can explain what's the meaning of the above error?
     
  5. blakcshadow

    blakcshadow

    Joined:
    Nov 25, 2008
    Messages:
    458
    try to uninstall and reinstall the camera software as well as the camera
     
  6. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    I've only run into this type of failure once. No video conferencing program would work no matter which camera I installed. The camera video (my camera) inside the video conferencing window would be flickering and sometimes just green, but usually it wouldn't get that far and just blue screen out. Did all the uninstall-reinstall routines, deleted codecs, etc. Finally an ancient Intel cheapo camera didn't cause the failure and a BSOD. This led me to believe it was the fault of the video card/driver/memory. I closed any video conferencing program, opened the camera program and in Options reduced the resolution from the default 640x480 to 320x240. This worked.
    This was a Vista machine that had been upgraded to XP. Vista handled the card OK but in XP the crappy Intel built-in 'dynamic' memory card couldn't and there was no option to increase or define the RAM for the card in the BIOS, so I just left the camera at 320x240. The camera itself would work at any resolution, just not inside any video conferencing software.
     
  7. blakcshadow

    blakcshadow

    Joined:
    Nov 25, 2008
    Messages:
    458
    so it could simply be the graphics card's inability to process the data?
     
  8. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    Could be. As I said, I have limited experience with this situation. The computer in question was only a couple of years old and although it had a dual core processor it otherwise had barely enough to run Vista, thus the switch to XP (and the fact that the previous OS was in Italian). I'm not even sure that XP was handling the dynamic video RAM properly, although the driver was off the manufacturer's website, but the failing modules that the OP lists were similar to what I was getting (although these indicate a general failure). Anyway, it's just a suggestion to try.

    Regards
     
  9. compuhelp

    compuhelp Thread Starter

    Joined:
    Apr 22, 2010
    Messages:
    5
    I have uninstalled the camera drivers and the QQ chat software, still nothing!! My Skype does not work too. Everything was working before and I have not changed anything! My graphics card it very good and it has 512MB memory! (ATI)
     
  10. compuhelp

    compuhelp Thread Starter

    Joined:
    Apr 22, 2010
    Messages:
    5
    hi, thnaks for the help, I've reinstalled the Graphics card and the camera driver + sound drivers too, this worked for Skype and MSN but not the Chinese QQ software!!

    I guess I can live with that, at least I got 2 solved out of 3, thanks to you guys
     
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