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Error Code Help Needed

Discussion in 'Hardware' started by Ladybug717, Oct 10, 2008.

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  1. Ladybug717

    Ladybug717 Thread Starter

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    Having problems with my Dell Studio 1735 with Vista. Ran a diagnostic and got error code OFOO:137B with the message "BDR_1-Drive media is missing or blank." It has an internal CD/DVD player/burner, which works fine.

    Any idea what this is, or how to fix?
    Thanks a million!
     
  2. Elvandil

    Elvandil

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    What kind of diagnostic?

    That doesn't look to be a real error. It may be the result of the program trying to test the media in the drive or the drive's speed, and the drive is empty.
     
  3. Ladybug717

    Ladybug717 Thread Starter

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    I ran the Pre-Boot System Assessment, per my Dell Quickstart Guide. The first error code resulting from this test was 2000-0123 and the troubleshooting recommended that I remove the battery and replace it and re-run the diagnostic. After I did that, I got the above error message again, in addition to the OFOO:137B code.
     
  4. Elvandil

    Elvandil

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    Can you try the test with media in the drive?
     
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