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Error encountered when installing Special Uninstaller

Discussion in 'All Other Software' started by ekuntz47, Jan 14, 2019.

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  1. ekuntz47

    ekuntz47 Thread Starter

    Joined:
    Jan 14, 2019
    Messages:
    4
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, Intel64 Family 6 Model 142 Stepping 10
    Processor Count: 8
    RAM: 8107 Mb
    Graphics Card: Intel(R) UHD Graphics 620, 1024 Mb
    Hard Drives: C: 914 GB (740 GB Free); D: 15 GB (0 GB Free); F: 465 GB (63 GB Free); G: 2794 GB (738 GB Free);
    Motherboard: HP, 84A6
    Antivirus: PC Matic Super Shield, Enabled and Updated

    When I try to install Special Uninstaller I get the following error: "Createprocess Failed; Code 5"
    Any help will be greatly appreciated!
     
  2. lochlomonder

    lochlomonder

    Joined:
    Jul 24, 2015
    Messages:
    2,385
    Does the account you're using for installation have Administrator rights? If not, this may be the source of the issue.
     
  3. ekuntz47

    ekuntz47 Thread Starter

    Joined:
    Jan 14, 2019
    Messages:
    4
    Yes it does.
     
  4. ekuntz47

    ekuntz47 Thread Starter

    Joined:
    Jan 14, 2019
    Messages:
    4
    upload_2019-1-14_11-7-35.png

    Here is a Screen shot of the complete Error Message I got when attempting to install the Special Uninstaller app.
     

    Attached Files:

  5. lochlomonder

    lochlomonder

    Joined:
    Jul 24, 2015
    Messages:
    2,385
    "Access is denied" denotes a rights issue. Have you tried right-clicking on the installer and choosing "Run as administrator"?
     
  6. ekuntz47

    ekuntz47 Thread Starter

    Joined:
    Jan 14, 2019
    Messages:
    4
    Yes Sir!
     
  7. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    15,546
    First Name:
    Liz
    Contact support
    https://www.specialuninstaller.com/support.html

    You might be able to use two uninstall programs I've been using for a long time if Special Uninstaller refuses to install.
    I run Revo Uninstaller and Geek Uninstaller.
     
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