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error?- help

Discussion in 'Web & Email' started by leee, Oct 5, 2003.

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  1. leee

    leee Thread Starter

    Oct 2, 2003
    evertime i try to send e-mails i keep getting this message

    The connection to the server has failed. Account: 'pop3.blueyonder.co.uk', Server: 'pop3.blueyonder.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

    i can recieve e-mails.

    im on blueyonder broadband
  2. EvileYe


    Aug 30, 2003
    Did the problem just start for no apparent reason ?

    If so it sounds more like a server issue to me. Have you called their help desk and explained your problem? Generally with a problem like this someone from the Help desk will walk you through the set up step by step to confirm that your e-mail is configured correctly.

    I have had recent issues with one of my mail accounts and after repeated calls to the Help desk of my isp,( I knew my mail was configured correctly) they finally admitted it was a problem at their end.
    Give them a call and see how you go.
    By the way the Help desk call should be free, but check with them just to be sure.
  3. BillC


    May 28, 2003
    As EvileYe said, could very likely be a server problem. However, here is a link to a page that might be useful: Click here
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