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Error in Downloading 823559: Security Update for Microsoft Windows

Discussion in 'Earlier Versions of Windows' started by joyoflife, Sep 17, 2003.

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  1. Wet Chicken

    Wet Chicken

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    It may have registered the updates name, but not finish the update.
     
  2. joyoflife

    joyoflife Thread Starter

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    How I check if it wasn't finished updating? I dont know how to copy and past the file details in an email...when I do a search and find the file and then I try to highlight it but it wont highlight to copy.
     
  3. Wet Chicken

    Wet Chicken

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    Not to worry :D There is a program that I will send you the link for, and it will tell you every update that you have fully installed.

    I just have to locate the link. It's been a while since I've used it ;)
     
  4. Wet Chicken

    Wet Chicken

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    Found it! :D

    Download THIS and run it. See if the update is really installed.

    Let us know.
     
  5. joyoflife

    joyoflife Thread Starter

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    This is what it tells me I have for Microsoft Hotfixes:
    DataAccess
    Q318203 (details...) on 08/25/02 Lacks Data To Allow Verification
    Q329414-25 (details...) on 12/16/02 Lacks Data To Allow Verification
    DirectX
    DX819696 (details...)
    Internet Explorer
    Q330994 (details...)Lacks Data To Allow Verification
    Q822925 (details...) Lacks Data To Allow Verification
    SP1 (SP1) Lacks Data To Allow Verification
    Windows Media Player
    WM320920.1 (details...)
    WM819639 (details...)
    WinME
    UPD271434 (details...) Lacks Data To Allow Verification
    UPD272016 (details...)
    UPD273017 (details...)
    UPD273991 (details...)
    UPD278497 (details...)
    UPD287564 (details...)
    UPD290700 (details...)
    UPD299014 (details...)
    UPD314757 (details...)
    UPD323172 (details...)
    UPD323255 (details...) Reinstall! Hot Fix Fails Verification
    UPD329048 (details...)
    UPD329115 (details...) Reinstall! Hot Fix Fails Verification
    UPD811630 (details...) Reinstall! Hot Fix Fails Verification
    UPD812709 (details...)
    UPDQ823559 (details...) Reinstall! Hot Fix Fails Verification

    Does That Help?
     
  6. Wet Chicken

    Wet Chicken

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    Yes. Now we know for sure that the update is only partially installed. We'll have to uninstall it. The reason why you can't install it now is because it thinks it's already there, and it doesn't know that it's only half there. I will also find those other updates that you also need to reinstall. Maybe they are part of the problem.

    I was reading a lot about this last night on their site. The most common reason why this happens is because WinME has no service packs installed. I think WinME has two of them. Did you ever install SP1 or SP2?

    If not then I'll locate those for you too.
     
  7. joyoflife

    joyoflife Thread Starter

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    I see SP1 under Internet Explorer but Belarc does not have a green check mark next to it....it doesn't have a red one either. I dont see any SP2 on Belarc.
    I downloaded the other ones that said to reinstall but, 823559 still didn't work...here is Belarc's new Info:

    Installed Microsoft Hotfixes:
    DataAccess
    Q318203 (details...) on 08/25/02Lacks Data To Allow Verification
    Q329414-25 (details...) on 12/16/02Lacks Data To Allow Verification
    DirectX
    DX819696 (details...)
    Internet Explorer
    Q330994 (details...)Lacks Data To Allow Verification
    Q822925 (details...) Lacks Data To Allow Verification
    SP1 (SP1) Lacks Data To Allow Verification
    Windows Media Player
    WM320920.1 (details...)Lacks Data To Allow Verification
    WM819639 (details...)
    WinME
    UPD271434 (details...)
    UPD272016 (details...)
    UPD273017 (details...)
    UPD273991 (details...)
    UPD278497 (details...)
    UPD287564 (details...)
    UPD290700 (details...)
    UPD299014 (details...)
    UPD314757 (details...)
    UPD323172 (details...)
    UPD323255 (details...)
    UPD329048 (details...)
    UPD329115 (details...)
    UPD811630 (details...)
    UPD812709 (details...)
    UPDQ823559 (details...) Reinstall!
     
  8. Wet Chicken

    Wet Chicken

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    While I'm researching this you should go to control panel and repair IE. Do you know how to do that?
     
  9. joyoflife

    joyoflife Thread Starter

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    I dont know how to do that...but if you can show me the steps I will follow them. :)
     
  10. Wet Chicken

    Wet Chicken

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    My Computer>Control Panel>Add/Remove Programs Look for your version of IE, then click on add/Remove and choose "repair". You might have to have your copy of WinME. You will also have to reboot.
     
  11. joyoflife

    joyoflife Thread Starter

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    It FInally Installed!...I uninstalled 823559 in add/remove programs and then reinstalled it and it worked!!! :)
    Belarc Advisor says these are my Installed Microsoft Hotfixes
    DataAccess
    Q318203 (details...) on 08/25/02lacks the data to allow verification
    Q329414-25 (details...) on 09/18/03lacks the data to allow verification
    DirectX
    DX819696 (details...)
    Internet Explorer
    Q330994 (details...)lacks the data to allow verification
    Q822925 (details...)lacks the data to allow verification
    SP1 (SP1)lacks the data to allow verification
    MSXML4
    Q317244 (details...) on 09/18/03lacks the data to allow verification
    Windows Media Player
    WM320920.1 (details...)lacks the data to allow verification
    WM819639 (details...)
    WinME
    UPD271434 (details...)
    UPD272016 (details...)
    UPD273017 (details...)
    UPD273991 (details...)
    UPD274113 (details...)
    UPD278497 (details...)
    UPD287564 (details...)
    UPD290700 (details...)
    UPD299014 (details...)
    UPD314757 (details...)
    UPD323172 (details...)
    UPD323255 (details...)
    UPD329048 (details...)
    UPD329115 (details...)
    UPD811630 (details...)
    UPD812709 (details...)
    UPDQ823559 (details...)

    I also went to http://v4.windowsupdate.microsoft.com/catalog/en/ and downloaded installed the critical updates and service packs you see listed above...so I am not sure which worked going into add/remove programs and then re-installing 823559 or going to the catalog and reinstalling all the other updates - which is what I did before I reinstalled 823559(it was the last one I reinstalled).

    Also when I was installing Q816093 Microsoft VM it said that I had a virus called: C:\windows\java\classes\xmldso.cab and it told me to Quarantine it...I did and then Norton Anti-Virus told me that it deleted the file.

    So...maybe my problem was this xmldso.cab virus? Maybe it was reinstalling all the critical updates/service patches before I reinstalled 823559? Or maybe it was going into add/remove and uninstalling it and reinstalling it?

    Or maybe all three:)

    I haven't gone in and repaired IE do you still think I need too?
     
  12. Wet Chicken

    Wet Chicken

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    Yes I would, just to be safe. I would also check for any SP updates and install those. They are more important than the smaller ones that you are installing now. Check for BOTH WinME and also your version of IE. Don't forget to reboot after you install each one. Then install the next SP and reboot. Keep doing that until all of the service patches have been installed. WinME and IE have their own web sites and it would probably be easier for you if you downloaded them from there ;)
     
  13. joyoflife

    joyoflife Thread Starter

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    Sep 16, 2003
    Messages:
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    Also in Microsoft Newsgroup Windows ME under Hardware I was informed on the following:
    There are several versions of that hotfix available. You are getting the wrong one. You need to get the one for WindowsMe, not Windows 2000/XP.

    How do I check to be sure I have the correct version of hotfix?
     
  14. joyoflife

    joyoflife Thread Starter

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    Sep 16, 2003
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  15. dh1310

    dh1310

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    Feb 11, 2003
    Messages:
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    Hi, I ran into this same problem, however, here's what I did and It Worked.
    use Search to find the 2 files-- Html32.cnv than another Search for Msconv97.dll--as your reviewing the file(s) right click and change there names to Html32.old and Msconv97.old--
    hopefully you have already downloaded the file 823559 for WinME-just like the other user stated--before you install this file--disable all/almost all of your running programs that are of Microsoft design-or anti-virus-or like I use a RAM reclaimer-Then click on the 823559.exe file for installing-bingo it works-to make sure-also use www.google.com and find the software Belarc Advisor-- this program allows you to see what is installed on your computer-almost everything-Read the file it provides and esp the check marks and the red marks--BTY-when you download the 823559.exe file-don't download the entire 25 digit name-shorted it to 823559.exe then download--
    print this to ensure your doing it right--
     
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