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Error installing IKernel.exe when installing webcam driver

Discussion in 'Windows XP' started by JMT74, Mar 2, 2009.

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  1. JMT74

    JMT74 Thread Starter

    Apr 14, 2005
    Yeah, I have a friend who just replaced her hard drive. She had a friend come over and he installed an XP cd he got from the university he works at. Anyway I guess he installed all the drivers and updates onto the computer. However when she tried to install her webcam driver it comes up with an error message saying error installing IKernel.exe. She can't get it past that error to install the driver. So I did some research on the net. Came across a page that said to delete the C:\Program Files\Common Files\InstallShield\engine. However when I showed her how to get to that InstallShield folder there wasn't one to be found. I found that very interesting. Why would XP have installed that with the cd the dude used? Weird. Anyway I heard her download and install an InstallShield version that I am not sure if it is the right version. Anyway it is on there. I had her try the webcam driver again. Still same error. I am guessing there is no IKernel.exe on her computer. Should I have her download the IkernelUpdate.exe that is also on that page? If not what else can I have her try? She doesn't have a Windows XP to extract files from. Thanks.
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