error loading operating system

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

snmkelley

Thread Starter
Joined
Dec 24, 2001
Messages
2
:confused: I just got my new windows 2000 laptop at work. I was poking around in it to see what new stuff was on it, and decided to backup the hard drive...
Here's my problem.
1) I don't know what the program was that I was using. It said Do you want to take a snapshot of your hard drive?
I clicked yes.
2) It then said that it would reboot in DOS and continue taking a snapshot of my harddrive, and that it may take 2 hours to complete.
Again, I clicked OK.
3) It shut down and tried to reboot (in DOS, I guess) but I got an "error loading operating system" instead.
4) I don't have an ERD made yet.
5) I tried pressing f8 to go to the last known good config, but (of course) that only works with an OS.
6) I have no clue what to do next.
 
Joined
Feb 13, 1999
Messages
8,974
Welcome aboard, I see this is your first posting.

It sounds like you are able to recover and access Windows 2000, but cannot get the backup to work. Is that your problem? It sounds like a drive image utility which can be used for backup was installed but it is broken or damaged. Windows 2000 does not come with one. The two most popular ones are Norton Ghost and PowerQuest DriveImage. To fix the problem you would need to reinstall the utility that was installed.
 

snmkelley

Thread Starter
Joined
Dec 24, 2001
Messages
2
No, I can't access Windows at all. It won't boot.
It goes through POST and then says,
"Error loading operating system"
...and that's it. It won't do anything else. My tech support guy from work says I need to reimage the drive.
Thanks for responding though,
Steve
 
Joined
Feb 13, 1999
Messages
8,974
If you have an image you can install that would be the best method of fixing it. Good luck.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top