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Error loading the database

Discussion in 'Virus & Other Malware Removal' started by seo, Jan 29, 2007.

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  1. seo

    seo Thread Starter

    Joined:
    Dec 21, 2006
    Messages:
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    I've been facing a problem with Spyware Doctor. With out my knowledge Spyware Doctor has been uninstalled. This was not done properly. So an error message has been showing me as and when i stat my Pc.

    The error message is as follows:
    Spyware Doctor:
    Error loading the database .
    Reason: Cannot open the file:” I: programfiles/spyware doctor/refdb.dat”. The system cannot find the file specified”

    Please do help me in this regard. Thanx in advance.
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.

    Try reinstalling spydoctor and see if that fixes it!
     
  3. seo

    seo Thread Starter

    Joined:
    Dec 21, 2006
    Messages:
    75
    But when i uninstall i do get the following message.
    Spyware Doctor Uninstall
    File:”I:/program files/Spyware Doctor/Uninstall000.dat” does not exist. Cannot uninstall.

    What can i do now?
     
  4. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    Can you reinstlal the program? You cna roll your computer back to a date before this happened if you have system restore?
     
  5. seo

    seo Thread Starter

    Joined:
    Dec 21, 2006
    Messages:
    75
    Hey Khazars! Thanx a lot! The error has been fixed. This was the result of re-installation of the spyware doctor. Anyhow i uninstalled the antispyware application.

    The error may be due to the missing of the definition files. Am i right?
     
  6. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    the errror is due to windows not knowing what happened to the file as it was uninstalled in an unusual way or it was a botched uninstall!
     
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