Error message after start-up: Error loading C:/Windows/TEMP/msxm192z.dll

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josgonefishing

Thread Starter
Joined
Nov 28, 2009
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Hello there!

I'm currently running Vista on my Compaq laptop. Unfortunately (long story) my key for Avast Antivirus expired in January 09 and I was unable to input the key code until September 09, so I guess the virus found it's way onto my computer during that time.
I ran a scan after finaly inputting the key and Avast found several infected items. Some could be removed, but since that scan I've been getting the following message after starting-up the laptop:-

Error loading C:/Windows/TEMP/msxm192z.dll

Also, since the initial scan and appearance of this error message I've been having various problems -
* Laptop running slow
* Media player not running (won't open/run) - cannot play any music!
* Photo Gallery icon blank and won't open - cannot access my photos!

I've since uninstalled Avast and installed a free version of AVG. Neither seem to be able to get rid of this virus.

I also followed the advice given to another member of this forum. I downloaded Malwarebytes Anti-Malware.
This is the MBAM report from the scan (which picked up several infected items):-

Malwarebytes' Anti-Malware 1.41
Database version: 3253
Windows 6.0.6002 Service Pack 2
28/11/2009 12:17:00
mbam-log-2009-11-28 (12-17-00).txt
Scan type: Quick Scan
Objects scanned: 98257
Time elapsed: 6 minute(s), 15 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\regedit.Exe (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\uid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\UpdateNew (Malware.Trace) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\Temp\VRTD430.tmp (Malware.Tool) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\VRTF345.tmp (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Users\owner\AppData\Local\Temp\hi.bat (Malware.Trace) -> Quarantined and deleted successfully.

However, I got a message saying the OLT program was infected, so I did not download it.

Even after successful removal and restart of my laptop using Malwarebytes, I STILL got the same error message and my photos are still inaccessible!!!!!:eek:

Please can anyone help me? This virus appears to be spreading to different apps in my laptop and I cannot seem to get rid of it through any anti-virus programs! :confused:
 
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