Error message and screen flickering.

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Cedric38

Thread Starter
Joined
Nov 13, 2018
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2
Hi
I am getting this message on my computer.

Capture2.PNG
I bought this computer 5 months ago and it has been happening since I got it.
The screen starts to flicker to a stage that you cant see anything.
I am using IE 11.
Any ideas on how to fix it would be great.

Thanks.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 16286 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 237 GB (174 GB Free);
Motherboard: LENOVO, 20H5CTO1WW
Antivirus: Windows Defender, Disabled
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
39,943
The error in itself is for internet explorer. That shouldn't make the screen flicker. I suspect a hardware issue for that. Since it's under a year old, I would suggest contacting Lenovo for warranty support.

AS for the Internet Explorer issue, try this: In the search bar on the bottom left, copy / paste the following:

"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

and see if that helps. This command will run Internet Explorer without any addons which may be the cause of the error.
 
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