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Error message appears when Windows starts

Discussion in 'Windows 10' started by J4n3dt8nd79, Aug 15, 2018.

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  1. J4n3dt8nd79

    J4n3dt8nd79 Thread Starter

    Joined:
    Oct 3, 2011
    Messages:
    29
    When I log into my computer I get this message:
    "Rundll
    There was a problem starting C:\Users\olive\AppData\Local\mdrill.dll

    The specified module could not be found."
    What does this mean? Thanks for your help.
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 4
    RAM: 16322 Mb
    Graphics Card: AMD Radeon R7 200 Series, -2048 Mb
    Hard Drives: C: 1845 GB (1312 GB Free); D: 15 GB (15 GB Free); F: 5589 GB (3249 GB Free); G: 2794 GB (499 GB Free);
    Motherboard: Hewlett-Packard, 2AF7
    Antivirus: Windows Defender, Enabled and Updated
     
  2. lochlomonder

    lochlomonder

    Joined:
    Jul 24, 2015
    Messages:
    2,678
    What's likely happened here is you've cleaned malware from your system recently, but an option in your Windows Startup is still trying to call the malicious DLL.

    To rectify this, hold down the Windows and R keys together to bring up the Run dialogue box. Within here, type in msconfig and hit the Enter key. Click on the Startup tab to see the list of files processed at startup, locate the line referring to mdrill.dll, and then remove the check against it. You'll be prompted to restart, so do that to check the error message has disappeared.
     
  3. J4n3dt8nd79

    J4n3dt8nd79 Thread Starter

    Joined:
    Oct 3, 2011
    Messages:
    29
    Thank you for your help. This solved the issue.
     
  4. lochlomonder

    lochlomonder

    Joined:
    Jul 24, 2015
    Messages:
    2,678
    You're welcome (y)

    Please remember to mark this thread as SOLVED, which will help others with similar issues locate it.
     
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