Hello
First time using digi camera, trying to plug it in, having downloaded the software, plugged the usb connection in I get the following message. Cannot detect camera. Check connectin to camera, then retry.
I have of course checked all the connections. I have wiped off the software and then downloaded it again. I have bought a high speed hub as advised by PC World (another message I originally got was that due to my usb hub the connection would be slow). All this and still the same message. The camera has been connected to someone else's lap top, using their software but our lead and it worked.
Surely this is a simple problem - hope someone can help.
Thanks
First time using digi camera, trying to plug it in, having downloaded the software, plugged the usb connection in I get the following message. Cannot detect camera. Check connectin to camera, then retry.
I have of course checked all the connections. I have wiped off the software and then downloaded it again. I have bought a high speed hub as advised by PC World (another message I originally got was that due to my usb hub the connection would be slow). All this and still the same message. The camera has been connected to someone else's lap top, using their software but our lead and it worked.
Surely this is a simple problem - hope someone can help.
Thanks