Error message for Norton anti virus

[flower67]

I have Norton 2004 i have done everything but pull my hair out. I can not scan my computer for virus's, I get can not find NAVKRNLO error 2, could anyone tell me what this is, and why my computer can't find it? I have done everything systemtec has said to do, took it out, put it back still the same thing. I think i may have a virus now SKy something I got an email saying i did anyways, who knows that was probably the virus!

 

[Bman]

You should go and run an online virus scan. You may have a virus that has disable your Norton A/V. You can go HERE or try HERE . Run them both if you choose. If you don't find anything... you may have to uninstall Norton A/V (using the removal tool on Symantec's website) and installing it again. Post back for continued help or let us know if the problem is solved.

ps Welcome to the TSG forums!