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Error Message 'get Image Info Command' Failed Reading Thumbnail Data

1K views 3 replies 3 participants last post by  TonyKlein 
#1 ·
trying to view images taken on my Jenoptik JD 350 digital camera. Have done it a hundred times before with no problems, but now it does not work. When I go in to view images from camera, the following appears.

GET IMAGE INFO COMMAND

SELECT_PICTURE_TYPE
(...,PTYPE_GETINAGEINFO) Fail

When I then press OK it comes up with the following

ERROR

Failed Reading Thumbnail Data.

Have deleted the program and reinstalled but still the same. Please Help.
 
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