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error message on start up

Discussion in 'Windows XP' started by malory, Sep 16, 2004.

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  1. malory

    malory Thread Starter

    Joined:
    Sep 16, 2004
    Messages:
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    i run windows xp, when i log into any account i receive this error message
    C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL
    i am not able to open Internet explorer or download any updates, i have tried to find the problem Dll file in misconfig but when i restarted the computer it would keep starting as before
    Please help!!
     
  2. dogbonz

    dogbonz

    Joined:
    Mar 19, 2001
    Messages:
    796
    Hi malory,

    NEWDOT is a nasty bit of spyware. Download "Spybot" and run it.
    Don't remove any sections of it - just use Spybot.
     
  3. caton-phil

    caton-phil

    Joined:
    Dec 19, 2004
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    Well, what can I do??? I am getting the same message. It must have come on some "free" software that I downloaded and have since got rid of. I have tried all the things suggested and it STILL keeps coming up. It seems to re-enable itself in the start up even if I uncheck it. What to do??

    Phil
     
  4. dogbonz

    dogbonz

    Joined:
    Mar 19, 2001
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    Hi caton-Phil,

    As noted previously, get "Spybot Search & Destroy", download
    it and update it. It will kill new.dot.

    Also go to www.lavasoftusa.com and get "Ad-Aware" and update it
    as well. You gotta clean off the spyware once a week at least.
     
  5. cword6

    cword6

    Joined:
    Dec 19, 2004
    Messages:
    4
    When I started up my user account for windows XP I recieved a message saying that the file SHDOCVW.dll was missing and that re-installing the application might fix it. Here is where the problem comes in. I can sign on to the user account, but all I recieve is a desktop with no icons or a start menu. The only way for me to open programs is with the task manager and even then I can only open the programs and not the files in a separate window.
     
  6. Swiper

    Swiper

    Joined:
    Mar 13, 2003
    Messages:
    1,230
    When this happens, go into TASK MANAGER
    Click on FILE / NEW TASK
    Type in EXPLORER.EXE and poof
    Your Icons / desktop will appear again

    Then clean up that PC really quickly.....
     
  7. cword6

    cword6

    Joined:
    Dec 19, 2004
    Messages:
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    Didn't work. Used the same excuse that it did when I signed on.
     
  8. Swiper

    Swiper

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    Running PRO or HOME version of XP ?
    With or without SP2 ?
     
  9. cword6

    cword6

    Joined:
    Dec 19, 2004
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    I'm running pro, but just in case tell me both. I have the SP2
     
  10. Swiper

    Swiper

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  11. cword6

    cword6

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    Gave me the same message. Again. :(
     
  12. caton-phil

    caton-phil

    Joined:
    Dec 19, 2004
    Messages:
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    I am still getting the error;
    C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL
    I have Adaware and have run it, and have downloaded and run Spybot and run it. It is still there. I go via msconfig and find I have 2x newdot2. One is unchecked and I uncheck the other. But when I reboot the error is there again and I use msconfig to find one of the newdot2 checked again :confused:
    Help!
    Not a serious problem but very very annoying.

    Phil

    PS I am running Ad watch. Will that affect things???
     
  13. Swiper

    Swiper

    Joined:
    Mar 13, 2003
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    Go into ADD/REMOVE programs and uninstall NEWDOT DOMAINs entry
    Go to START, ALL PROGRAMS,STARTUP and make sure its not listed in here either.

    From MSCONFIG, located where this file is located in the registry and delete it right from the registry and see if that helps....

    In REGEDIT, you can also do a search for NEWDOT and delete any/all of these entries it finds. this may or may not help, but NEWDOT is almost as annoying as hotbar :D

    good luck
     
  14. Swiper

    Swiper

    Joined:
    Mar 13, 2003
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    When you are extracting this file, does it prompt you to overwrite the current one ? If not, then it is not going to same location.....
     
  15. caton-phil

    caton-phil

    Joined:
    Dec 19, 2004
    Messages:
    3
    IT IS STILL THERE!!!!!!! :eek:

    I have run hijack this, found and checked the offending file, clicked the fix it button, then scanned again and it is still there.

    This is my hijack this log:

    Logfile of HijackThis v1.97.7
    Scan saved at 19:07:04, on 20/12/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\WINDOWS\system32\spoolsv.exe
    F:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    F:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    F:\WINDOWS\system32\ZoneLabs\vsmon.exe
    F:\WINDOWS\system32\MsPMSPSv.exe
    F:\WINDOWS\Explorer.EXE
    F:\Program Files\Classic PhoneTools\CapFax.EXE
    F:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    F:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    F:\Program Files\SpywareBlaster\sbautoupdate.exe
    F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    F:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
    F:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    F:\Program Files\SpywareBlaster\sbautoupdate.exe
    F:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    F:\Program Files\Messenger\msmsgs.exe
    F:\Program Files\Microsoft Office\Office\1033\msoffice.exe
    F:\WINDOWS\system32\wuauclt.exe
    F:\Documents and Settings\Phil\My Documents\PROGRAMMES\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by V21
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: (no name) - {58A83E4F-477A-4A3F-BF9B-B65BC2BD5598} - (no file)
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [CapFax] F:\Program Files\Classic PhoneTools\CapFax.EXE
    O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] F:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O4 - HKLM\..\Run: [NeroCheck] F:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SBAutoUpdate] "F:\Program Files\SpywareBlaster\sbautoupdate.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] "F:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [Ad-watch] "F:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
    O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "F:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [SunJavaUpdateSched] F:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [MSPY2002] F:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] F:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [HydraVisionDesktopManager] F:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
    O4 - HKLM\..\Run: [HydraVisionViewport] F:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraMD.exe
    O4 - HKLM\..\Run: [New.net Startup] rundll32 F:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = F:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Download with &DAP - F:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - F:\PROGRA~1\DAP\dapextie2.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: TREND MICRO HouseCall (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .bcf: F:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
    O14 - IERESET.INF: START_PAGE_URL=http://portal.v21.co.uk
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/support/chipdetect/OSInfo.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1083762257500
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae05585062/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_downloads/common/housecall/HouseCallButton.CAB
    O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38112.5966319444
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea2fd.sea2.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

    As I say, I uncheck the newdot and ask it to fix and when I scan again it is back. Am I missing something???

    Thanks

    Phil
     
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