error message please help

Hi I'm new here.

I have access to this particular web site where I can do courses for my employment. I get on it no problem at work and I was also able to do it on another house computer. I just bought a new computer a week ago in order to do these courses at home. It is windows xp.

Here's my problem:

Once I log on with my ID and password, I can only get so far and then I get a message saying that "either my cookie has expired or I no longer have access to this page". But I know I have access 'cause I can do it from my workplace.

I have tried deleting temporary internet files, deleting cookies, disable script debugging, added it to my trusted sites, lowered my security settings, override cookie handling for individual web sites and finally I have rebooted my computer.

Please help as you are my last resort!!!
Thanks

 

What internet browser are you using?

 

I'm using internet explorer

thanks for answering so quickly

 

Go into tools>internet options and then into the Privacy Tab, you might have it set too high.

 

Already tried it. It was set at the lowest.

thanks

 

Did you log off at work, it may not let you in if you are logged in at another ip address.

 

hi, yes i'm logged off at work.
thanks

 

I don't mean closing IE or turning off your computer, I mean clicking the "log out" button on the website your trying to access. Just trying to be clear here

Have tried another browser?

 

thank you for your help. i have just tried another browser and this time it took me where i needed to go. Is it normal the IE can only bring me half way??

 

Nope, not normal. You might want to try theIEFIX Utility

 

The most annoying thing just happened...I tried it again on the other browser and it's doing the same thing...

giving up

 

Would anyone have an idea of what else could be causing this problem?