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error message "this version of media player is incompatible" on windows media player

Discussion in 'Windows XP' started by dmurfitt, Dec 21, 2004.

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  1. dmurfitt

    dmurfitt Thread Starter

    Joined:
    Nov 27, 2002
    Messages:
    618
    Hi,

    We are having a problem on a Windows XP Pro SP2 machine running Windows media player 10. It says "this version of media player is incompatible" when you try and open it. We have tried removing version 10, and putting on 9 but you get the same problem. This happens if you download the install file from the website or install WMP from the WindowsUpdate site. Has anyone come across this before, or got any ideas on how to get WMP to work?

    Thanks a lot,
    Daniel Murfitt
     
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