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error message: trojan.packed.9

Discussion in 'Virus & Other Malware Removal' started by jopass, Feb 14, 2007.

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  1. jopass

    jopass Thread Starter

    Joined:
    Feb 14, 2007
    Messages:
    5
    hello

    Im getting virus allerts from norton av saying that a virus was detected on my computer.
    thr virus name is either "trojan.packed.9" or "downloader". please help me!

    here is my HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 13:46:51, on 14/02/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\csrss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    D:\WINDOWS\Explorer.EXE
    D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    d:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    D:\Program Files\Norton AntiVirus\navapsvc.exe
    D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    D:\WINDOWS\system32\nvsvc32.exe
    D:\WINDOWS\SOUNDMAN.EXE
    D:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\Common Files\Symantec Shared\ccApp.exe
    D:\WINDOWS\system32\RUNDLL32.EXE
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Skype\Phone\Skype.exe
    D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    D:\Program Files\RegistrySmart\RegistrySmart.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Messenger\msmsgs.exe
    D:\Program Files\WinRAR\WinRAR.exe
    D:\DOCUME~1\yaron\LOCALS~1\Temp\Rar$EX00.453\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.haifa.ac.il/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Ins3DT] E:\INSTALL4\INS3DT.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Babylon Client] D:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
    O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mid: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .tiff: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{865534FF-6227-4B31-82DB-2E38336C3FC4}: NameServer = 62.90.42.110 212.150.49.10
    O17 - HKLM\System\CCS\Services\Tcpip\..\{95BFF00B-8760-44AB-949B-014CDC653223}: NameServer = 62.90.133.233,212.150.49.10
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - D:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O20 - Winlogon Notify: partnershipreg - D:\Documents and Settings\All Users\Documents\Settings\partnership.dll
    O21 - SSODL: hirtellous - {fa19bd7e-50bc-4203-80ac-c4edc81ca9a3} - (no file)
    O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - d:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


    thanks in advance!!
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new hijack log.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning: running option #2 on a non infected computer will remove your Desktop background.
    ========================

    Download Superantispyware (SAS)

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.
     
  3. jopass

    jopass Thread Starter

    Joined:
    Feb 14, 2007
    Messages:
    5
    thank you for your help, i really appreciate it.
    im still getting the norton popups...
    sas log:

    SUPERAntiSpyware Scan Log
    Generated 02/16/2007 at 12:46 PM

    Application Version : 3.5.1016

    Core Rules Database Version : 3184
    Trace Rules Database Version: 1194

    Scan type : Complete Scan
    Total Scan Time : 01:15:18

    Memory items scanned : 385
    Memory threats detected : 0
    Registry items scanned : 6093
    Registry threats detected : 43
    File items scanned : 81387
    File threats detected : 209

    Adware.Tracking Cookie
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected]9[1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][2].txt
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    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
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    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Cookies\[email protected][1].txt
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    D:\Documents and Settings\yaron\Cookies\[email protected]=1_[3].txt
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    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
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    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
    D:\Documents and Settings\reut\Cookies\[email protected][2].txt
    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
    D:\Documents and Settings\reut\Cookies\[email protected][1].txt
    D:\Documents and Settings\reut\Cookies\[email protected][2].txt
    D:\Documents and Settings\reut\Local Settings\Temp\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Local Settings\Temp\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Local Settings\Temp\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Local Settings\Temp\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Local Settings\Temp\Cookies\[email protected][1].txt
    D:\Documents and Settings\yaron\Local Settings\Temp\Cookies\[email protected][2].txt
    D:\Documents and Settings\yaron\Local Settings\Temp\Cookies\[email protected][1].txt

    Adware.WebHancer
    HKLM\Software\WebHancer
    HKLM\Software\WebHancer#BaseDir
    HKLM\Software\WebHancer\CC
    HKLM\Software\WebHancer\CC#DistTag
    HKLM\Software\WebHancer\CC#id

    Malware.SpyHeal
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\HEbwumbyyBQ
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\InprocHandler32
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\InprocServer32
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\InprocServer32#ThreadingModel
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\jDglmkkdk
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\kRQyypv
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\nggPlvcpdasbr
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\ProgID
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\VersionIndependentProgID
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\vHfkgPU
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\wvWgygm
    HKCR\CLSID\{8AC99A2F-17F7-2E97-A7F8-6D9EF8B99CC4}\Zpjsij
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092761.EXE

    Trojan.Media-Codec
    HKU\.DEFAULT\Software\Internet Security
    HKU\S-1-5-21-515967899-1383384898-1417001333-1003\Software\Internet Security
    HKU\S-1-5-18\Software\Internet Security
    HKCR\VideoAXObject.Chl
    HKCR\VideoAXObject.Chl\CLSID
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\run#none [ D:\Program Files\Video ActiveX Object\pmsngr.exe ]

    Browser Hijacker.Glotka
    HKCR\Bho_html.edit_html
    HKCR\Bho_html.edit_html\CLSID
    HKCR\Bho_html.edit_html\CurVer
    HKCR\Bho_html.edit_html.1
    HKCR\Bho_html.edit_html.1\CLSID
    HKCR\TypeLib\{14D1A720-8705-11D8-B120-0040F46CB696}
    HKCR\TypeLib\{14D1A720-8705-11D8-B120-0040F46CB696}\1.0
    HKCR\TypeLib\{14D1A720-8705-11D8-B120-0040F46CB696}\1.0\0
    HKCR\TypeLib\{14D1A720-8705-11D8-B120-0040F46CB696}\1.0\0\win32
    HKCR\TypeLib\{14D1A720-8705-11D8-B120-0040F46CB696}\1.0\FLAGS
    HKCR\TypeLib\{14D1A720-8705-11D8-B120-0040F46CB696}\1.0\HELPDIR
    HKCR\Interface\{14D1A72C-8705-11D8-B120-0040F46CB696}
    HKCR\Interface\{14D1A72C-8705-11D8-B120-0040F46CB696}\ProxyStubClsid
    HKCR\Interface\{14D1A72C-8705-11D8-B120-0040F46CB696}\ProxyStubClsid32
    HKCR\Interface\{14D1A72C-8705-11D8-B120-0040F46CB696}\TypeLib
    HKCR\Interface\{14D1A72C-8705-11D8-B120-0040F46CB696}\TypeLib#Version
    HKU\.DEFAULT\Software\fid
    HKU\S-1-5-21-515967899-1383384898-1417001333-1003\Software\fid
    HKU\S-1-5-18\Software\fid

    Adware.GloboLook
    C:\BC45\EXAMPLES\OWL\GAMES\BLAKJACK\BLAKJACK.ICO

    Browser Hijacker.Favorites
    D:\DOCUMENTS AND SETTINGS\LOCALSERVICE\FAVORITES\ONLINE SECURITY TEST.URL
    D:\RECYCLER\S-1-5-21-515967899-1383384898-1417001333-1003\DD280.URL
    D:\RECYCLER\S-1-5-21-515967899-1383384898-1417001333-1003\DD281.URL

    Trojan.Spam-GrasUA/Resident
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP250\A0092511.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP250\A0092533.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP250\A0092740.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0093733.EXE

    Trojan.Services/Inet
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP250\A0092526.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP250\A0092730.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092886.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0093356.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0093497.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0093726.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0093730.EXE
    D:\WINDOWS\INET20126\MM.PID
    D:\WINDOWS\INET20126\SYSWIN.EXE

    Trojan.Downloader-Gen/Arc
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092741.DLL
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092742.DLL
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092744.DLL

    Trojan.Unknown Origin
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092748.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092750.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP251\A0092751.EXE
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0094814.ICO
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0094818.ICO
    D:\WINDOWS\TEMP\LAFE.TMP

    Trojan.Downloader-MSDCom32
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0093734.DLL

    Trojan.Downloader-Update/VXPkg
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0093735.EXE

    Trojan Downloader-SystemAlert.Process
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0093737.DLL

    Trojan.Downloader-PoofPoof/Rootkit
    D:\SYSTEM VOLUME INFORMATION\_RESTORE{1ADFCF47-6DE4-4A11-B091-3401428AD362}\RP252\A0093752.SYS

    and here is the new HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 13:18:32, on 16/02/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    D:\Program Files\Norton AntiVirus\navapsvc.exe
    D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    D:\WINDOWS\system32\nvsvc32.exe
    D:\WINDOWS\Explorer.EXE
    D:\WINDOWS\SOUNDMAN.EXE
    D:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\Common Files\Symantec Shared\ccApp.exe
    D:\WINDOWS\system32\RUNDLL32.EXE
    D:\Program Files\Messenger\msmsgs.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Skype\Phone\Skype.exe
    D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Documents and Settings\yaron\Local Settings\Temporary Internet Files\Content.IE5\XRYQ741K\HijackThis[1].exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.haifa.ac.il/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Ins3DT] E:\INSTALL4\INS3DT.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Babylon Client] D:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
    O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mid: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .tiff: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{865534FF-6227-4B31-82DB-2E38336C3FC4}: NameServer = 212.150.49.10 62.90.42.110
    O17 - HKLM\System\CCS\Services\Tcpip\..\{95BFF00B-8760-44AB-949B-014CDC653223}: NameServer = 62.90.133.233,212.150.49.10
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - D:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: partnershipreg - D:\Documents and Settings\All Users\Documents\Settings\partnership.dll
    O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - d:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    thanks again
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Sorry - HiJackThis is runing from a temp directory and must be moved to run correctly

    Click here to download HJTsetup.exe:

    http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
    Scroll down to the download section

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    ============
    You may want to print this or save it to notepad as we will go to safe mode.

    Fix these with HiJackThis – mark them, close IE, click fix checked

    O4 - HKLM\..\Run: [Ins3DT] E:\INSTALL4\INS3DT.EXE

    O20 - Winlogon Notify: partnershipreg - D:\Documents and Settings\All Users\Documents\Settings\partnership.dll

    DownLoad http://www.downloads.subratam.org/KillBox.zip or
    http://www.thespykiller.co.uk/files/killbox.exe

    Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

    E:\INSTALL4
    D:\Documents and Settings\All Users\Documents\Settings\partnership.dll


    Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

    START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Not all temp files will delete and that is normal
    Empty the recycle bin
    Boot and post a new hijack log from normal NOT safe mode

    Please give feedback on what worked/didn’t work and the current status of your system
     
  5. jopass

    jopass Thread Starter

    Joined:
    Feb 14, 2007
    Messages:
    5
    sorry for the delay.

    anyway i used the killbox in safe mode as you said, but it couldent delete the file D:\Documents and Settings\All Users\Documents\Settings\partnership.dll
    also HJT dident seem to be able to delete it.

    here is the current HJT log:


    Logfile of HijackThis v1.99.1
    Scan saved at 14:22:16, on 21/02/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    D:\Program Files\Norton AntiVirus\navapsvc.exe
    D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    D:\WINDOWS\system32\nvsvc32.exe
    D:\WINDOWS\Explorer.EXE
    D:\WINDOWS\SOUNDMAN.EXE
    D:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\Common Files\Symantec Shared\ccApp.exe
    D:\WINDOWS\system32\RUNDLL32.EXE
    D:\Program Files\Messenger\msmsgs.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Skype\Phone\Skype.exe
    D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    D:\Program Files\Norton AntiVirus\NAVW32.EXE
    D:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.haifa.ac.il/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Babylon Client] D:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
    O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mid: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .tiff: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{865534FF-6227-4B31-82DB-2E38336C3FC4}: NameServer = 62.90.42.110 212.150.49.10
    O17 - HKLM\System\CCS\Services\Tcpip\..\{95BFF00B-8760-44AB-949B-014CDC653223}: NameServer = 62.90.133.233,212.150.49.10
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - D:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: partnershipreg - D:\Documents and Settings\All Users\Documents\Settings\partnership.dll
    O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - d:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    thank you
     
  6. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Download AVG Anti-Spyware from http://www.ewido.net/en/download/ and save that file to your desktop. Note: This is NOT the Anti Virus from AVG.

    When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.
    1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
    2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
    o Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
    4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    6. Under "Reports"
    o Select "Automatically generate report after every scan"
    o Un-Select "Only if threats were found"
    Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
    1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
    2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    4. AVG will now begin the scanning process. Please be patient as this may take a little time.
    Once the scan is complete, do the following:
    5. If you have any infections you will be prompted. Then select "Apply all actions."
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
    8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.
    Post the log from AVG and a new HiJack log
     
  7. jopass

    jopass Thread Starter

    Joined:
    Feb 14, 2007
    Messages:
    5
    hello again and thank you for your help

    the avg log is attached, and here is the HJT log:


    Logfile of HijackThis v1.99.1
    Scan saved at 22:22:50, on 05/03/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    D:\WINDOWS\Explorer.EXE
    D:\Program Files\Norton AntiVirus\navapsvc.exe
    D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    D:\WINDOWS\system32\nvsvc32.exe
    D:\WINDOWS\SOUNDMAN.EXE
    D:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\Common Files\Symantec Shared\ccApp.exe
    D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    D:\WINDOWS\system32\RUNDLL32.EXE
    D:\Program Files\Messenger\msmsgs.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Skype\Phone\Skype.exe
    D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    D:\WINDOWS\system32\wuauclt.exe
    D:\Program Files\Norton AntiVirus\NAVW32.EXE
    D:\Program Files\Norton AntiVirus\NAVW32.EXE
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.haifa.ac.il/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Babylon Client] D:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
    O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mid: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .tiff: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{865534FF-6227-4B31-82DB-2E38336C3FC4}: NameServer = 212.150.49.10 62.90.42.110
    O17 - HKLM\System\CCS\Services\Tcpip\..\{95BFF00B-8760-44AB-949B-014CDC653223}: NameServer = 62.90.133.233,212.150.49.10
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - D:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - d:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     

    Attached Files:

  8. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
  9. jopass

    jopass Thread Starter

    Joined:
    Feb 14, 2007
    Messages:
    5
    things are good!

    it sems i cant access google.com, could this be another symtom of the virus?

    anyway thank you, here is the HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:18:32, on 06/03/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    D:\Program Files\Norton AntiVirus\navapsvc.exe
    D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    D:\WINDOWS\system32\nvsvc32.exe
    D:\WINDOWS\system32\wuauclt.exe
    D:\WINDOWS\Explorer.EXE
    D:\WINDOWS\system32\wuauclt.exe
    D:\WINDOWS\SOUNDMAN.EXE
    D:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\Common Files\Symantec Shared\ccApp.exe
    D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    D:\WINDOWS\system32\RUNDLL32.EXE
    D:\Program Files\Messenger\msmsgs.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Skype\Phone\Skype.exe
    D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.haifa.ac.il/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - D:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Babylon Client] D:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
    O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mid: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .tiff: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{865534FF-6227-4B31-82DB-2E38336C3FC4}: NameServer = 212.150.49.10 62.90.42.110
    O17 - HKLM\System\CCS\Services\Tcpip\..\{95BFF00B-8760-44AB-949B-014CDC653223}: NameServer = 62.90.133.233,212.150.49.10
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - D:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - d:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  10. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Download http://downloads.andymanchesta.com/RemovalTools/SDFix.exe and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    · Restart your computer
    · After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    · Instead of Windows loading as normal, the Advanced Options Menu should appear;
    · Select the first option, to run Windows in Safe Mode, then press Enter.
    · Choose your usual account.
    · Open the extracted SDFix folder and double click RunThis.bat to start the script.
    · Type Y to begin the cleanup process.
    · It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    · Press any Key and it will restart the PC.
    · When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    · Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    · Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
    ====================
    Please download FixWareout from one of these mirrors:
    http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe
    http://downloads.subratam.org/Fixwareout.exe

    Note: You must have an active Internet connection when running this fix, in order to download the Brute Force Uninstaller (BFU).

    Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
    The fix will begin; follow the prompts. If your firewall gives an alert, (because this tool will download an additional file from the internet), please don't let your firewall block it, but allow it instead.
    Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
    Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.
     
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