error message when exiting word

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jlovelle

Thread Starter
Joined
Nov 21, 2001
Messages
3
every time I close a word doc. I get an error message that says " sub or function not defined" The box is titled Microsoft Visual Basic.

I also get an error every time I print a word doc. It says.... Spool32 with a big red X and the words...... this program has performed and illegal operation....

In addition, I get a Microsoft Visual Basic box with a big red X that says.... system error & H80004005(-214746259) unspecified error when I open some existing documents.

In all these error messages if I click OK it allows me to continue with what I wanted to do.

I have also sent a word doc. and the receiver could not open it because their AV said it contained a virus.

Should I remove Word and reload.... Help!!!
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Nope. Just close Word, find the file(s) on your hard drive named normal.dot and rename it to something like abnormal.dot. Relaunch Word and everything should be find--but let us know if it's not! (You've probably just got some errant code in your normal.dot file. Renaming it forces Word to create a brand new one for you that's code-free.)

If you still get the spool error, then just clean up your hard drive:

http://www.piersontech.com/07-CleanHardDrive.htm
 
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