error message when exiting word

[jlovelle]

every time I close a word doc. I get an error message that says " sub or function not defined" The box is titled Microsoft Visual Basic.

I also get an error every time I print a word doc. It says.... Spool32 with a big red X and the words...... this program has performed and illegal operation....

In addition, I get a Microsoft Visual Basic box with a big red X that says.... system error & H80004005(-214746259) unspecified error when I open some existing documents.

In all these error messages if I click OK it allows me to continue with what I wanted to do.

I have also sent a word doc. and the receiver could not open it because their AV said it contained a virus.

Should I remove Word and reload.... Help!!!

 

[Anne Troy]

Nope. Just close Word, find the file(s) on your hard drive named normal.dot and rename it to something like abnormal.dot. Relaunch Word and everything should be find--but let us know if it's not! (You've probably just got some errant code in your normal.dot file. Renaming it forces Word to create a brand new one for you that's code-free.)

If you still get the spool error, then just clean up your hard drive:

http://www.piersontech.com/07-CleanHardDrive.htm