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error message when installing daily updates to XP Pro

Discussion in 'Windows XP' started by airforceone, Jan 15, 2004.

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  1. airforceone

    airforceone Thread Starter

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    The last 2 or 3 times I've tried to install daily updates to my system, which runs Windows XP Pro, I have been receiving the following error message,

    error creating process <c:\docume~1\DAD~1\LOCALS~1\Temp\IXP000.TMP\dahotfix.exe /q/n>. Reason: The system cannot find the path specified.

    and then the update install is aborted.

    Before I did a system restore to see if I could fix this, I figured I'd give it a shot here to see if anyone else has ever had a problem like this.

    Thanks a ton for any suggestions.

    v/r
     
  2. zephyr

    zephyr

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    Are these updates coming directly from http://v4.windowsupdate.microsoft.com/en/default.asp ?

    I can't imagine why the folder names with embedded spaces have been truncated in the error message. I'm sure that's a clue to the problem but I'm at a loss to explain it.

    Try downloading the updates from the Windows Update Catalog site and see if the install better from a local folder. :confused:

    >>Try dumping any files you find in the Temp folder they are addressing. There could be some corruption in there.
     
  3. airforceone

    airforceone Thread Starter

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    I have my system set up to automatically download updates on a daily basis. All I do is click on the icon when I'm ready to install them and click "ok".

    I'll try your suggestions tho not sure how to "dump" files in the Temp folder. Can I just delete the files there?

    AF1
     
  4. zephyr

    zephyr

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    Yes, anything in there is trash at this point. It should be totally empty. Send them to the Recycle Bin to hedge if you like.
     
  5. airforceone

    airforceone Thread Starter

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    I searched but it appears the temp directory in that string, (c:\docume~1\DAD~1\LOCALS~1\Temp\IXP000.TMP\dahotfix.exe /q/n) is missing. Not sure how I could have deleted it but I can't find it.

    Could THAT be the problem?

    If so, then I guess I will have to do a Sys Restore.
     
  6. zephyr

    zephyr

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    Just go down that path to the Local Settings folder and open it. Then right-click the right hand panel of the screen and select New > Folder. Name it Temp and you're all set again.
     
  7. airforceone

    airforceone Thread Starter

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    After double checking, I found there isn't even a LocalSettings folder either. There is a Local folder under the following locations however:

    c:\Documents and Settings\#1 Dad\Favorites\Local
    c:\Documents and Settings\#1 Dad\Application Data\Local
    and
    c:\Documents and Settings\#1 Dad\Application Data\Local Folders

    but no mention of Local Settings at all under
    c:\Documents and Settings\#1 Dad\

    AF1
     
  8. zephyr

    zephyr

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    My path shows C:\Documents and Settings\Owner\Local Settings\Temp

    It sounds like you user file is corrupt. Try creating a new user with full administrative rights and that may get you back in action. If so, you can copy the old id info into your new id and not have to recreate so many things.
     
  9. airforceone

    airforceone Thread Starter

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    that's the apparent problem then. there are five users on my machine (me, the wife, and my 3 kiddies) and none of them have the "Local Settings" subfolder under Documents and Settings.

    Some how I must have recently deleted these. I'm running a virus scan now and will then run Ad-Aware and Spyware Blaster to see if I find anything. If this all turns up negative, then I'll do a System Restore.

    Thanks zephyr.

    AF1
     
  10. zephyr

    zephyr

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  11. airforceone

    airforceone Thread Starter

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    Virus scan complete (Norton 2003). Two viruses found:

    1. dummy.class trojan.byteverify
    2. verifybug.class trojan.byteverify

    both were deleted by Norton

    Ad-Aware came up clean.

    Spybot came up clean.

    System Restore is inevitable?
     
  12. zephyr

    zephyr

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    You must be certain that the System Volume Information folder is virus free of course. If you select a date before the problem you should be ok but I'd recommend another virus scan with a different product just for safety sake.

    Housecall is on my signature below and I think it's pretty reliable. Panda is another.

    Good luck.
     
  13. airforceone

    airforceone Thread Starter

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    Good suggestion. I did a trendmicro scan and then panda.

    TrendMicro
    HouseCall has found and cleared a malware.PE_PARITE.A

    Panda found 4 that TrendMicro missed:
    Exploit/ByteVerify
    Exploit/ByteVerify
    Exploit/ByteVerify
    Exploit/ByteVerify
     
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