error message when installing printer

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micron

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Feb 20, 2005
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error messages

When I try to install my HP DeskJet 882-C printer I get this error message. HP Error 10 Unable to add printer HP DeskJet 880C. I also tried to install a 812-C HP printer and get this same kind if error.I use the printer disk. Both printer work on my other computers I used the same disk and they install. I'm running Windows, ME with a 20 MB Hard drive and 256 Ram. It's a bring new computer I built.
 

micron

Thread Starter
Joined
Feb 20, 2005
Messages
73
Merry Christmas

I downloaded the driver from the site and still get the error message and now I also get a new error message Error 7 Registry update failed for key printer model name. When I look in devise manager and click on Ports (Com & Lpt Printer Port (LPT) is not there .Could this be the problem
Thanks
 
Joined
Dec 9, 2000
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45,855
You should have something that says ECP Printer Port (LPT1)

Follow the instructions in the article that 1069 posted for resolving port problems. Remove them from Safe Mode and reboot, basically.

Excelent article, by the way.

You may have IRQ conflict issues, and the article deals with that as well. But you can show us your IRQ list by doing this:

run msinfo32

Select Hardware Components > IRQs

Select Edit > Select All > Edit > Copy, and you can paste the list here.
 
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