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error message when installing xp \1386\asms.

Discussion in 'Windows XP' started by bobbyray, Aug 4, 2005.

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  1. bobbyray

    bobbyray Thread Starter

    Joined:
    Aug 4, 2005
    Messages:
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    Greetings

    I'm hoping to get some answers on an error screen I keep getting.

    I'm tring to install xp.
    I get to the install page (which reads 39 mins to go or what ever)

    anyhow a fatal error screen pops up at this stage.


    Error installation failed D:\1386\asms. error message
    the request could not be performed because of I/O device error

    fatal error one of the components that windows needs to continue setup could not be installed

    the request could not be performed because of an I/O device error


    Anyone have any clues??

    Any help would be grrrreatly appreciated

    Thanks
    Bobby Ray
     
  2. Elvandil

    Elvandil

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    51,988
    Is the hard drive empty? What was on it before? This error usually occurs due to a registry entry in the current installation, but there should be none, right?
     
  3. bobbyray

    bobbyray Thread Starter

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    Elvanil
    the Drive is empty and win98 was on it before.
     
  4. Elvandil

    Elvandil

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    51,988
    I guess you could still try this idea from the MS KB:

    "1. When you receive the error message, press SHIFT+F10 to start a command session.
    2. Type regedit.exe, and then press ENTER.
    3. Click HKEY_LOCAL_MACHINE.
    4. On the File menu, click Load Hive, and then load %Windir%\System32\Config\System.sav.
    5. When you are prompted to specify a name, type Test.
    6. Locate and then click the following key:
    HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    7. Delete the UPPERFILTERS and LOWERFILTERS registry keys.
    8. Repeat steps 6 and 7 for the other ControlSet# keys under the Test hive.
    9. Click File, and then click Exit to quit Registry Editor.
    10. If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program.
    11. If you receive the error message again, the Setup program cannot correctly read from the CD-ROM drive, or the path information is incorrect. In this case, restart your computer and let the Setup program resume."
     
  5. bobbyray

    bobbyray Thread Starter

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    thanks for the info, I'll get started and see if I can hammer it out.
     
  6. cantusemacs

    cantusemacs

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    Sep 6, 2008
    Messages:
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    hey... im trying to install xp and am having the exact same message appear. i originally had trouble with a PXE problem and couldnt even get to the main windows install screen.... after winning a long battle with that error i was presented with this one.

    you cant press shift+F10.... this does nothing.

    just want to know if you solved the problem... and if so how dya do it.

    Thanks alot.
     
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