1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Error Message: Windows could not start because...

Discussion in 'Windows XP' started by angelic_joy, Apr 17, 2004.

Thread Status:
Not open for further replies.
  1. angelic_joy

    angelic_joy Thread Starter

    Joined:
    Feb 22, 2000
    Messages:
    63
    I just fired up my computer (Dell Dimension 4400 - WinXP Home) and got a black screen saying:

    "Windows could not start because the following file is missing or corrupt:

    <Windows Root>\system32\hal.dll

    Please reinstall a copy of the above file."


    I immediately whipped out my stack of CDs that came with my Dell (Windows was pre-loaded, serial # on a silver holographic-look sticker on side of computer), only to discover they didn't include the actual operating CD. The CDs I have are:

    1. Drivers and Utilities - Dell Dimension resource CD for Reinstalling Device Drivers and Using Diagnostics, Utilities, and Online Documentation.

    2.Applications - Dell Tools CD for Reinstalling Dell-Installed Software (Antivirus software, Support software, Multimedia software, Internet software).

    3. Drivers and Utilites - For Reinstalling Conexant 56K Data/Fax Modem Software for Microsoft Windows.

    4. Application - For Installing/Reinstalling Roxio Easy CD Creator 5.1 Basic.

    Will any of these (obviously not the last two) contain the missing dll? How do I go about replacing this? I emailed Dell customer support and was basically told I was out of luck in obtaining the operating system from them...even tho I paid for it and never received it. As luck would have it, my warranty is up. Help! :(

    Thanks!
    -- Joy
     
  2. rude

    rude

    Joined:
    Mar 8, 2004
    Messages:
    2,326
  3. crazy_ciara

    crazy_ciara

    Joined:
    Jul 19, 2005
    Messages:
    1
    hi i have the EXACT same problem with my dell computer. can u tell me which disk works ive tryd every single disk and nothing happens! do i need to type in some kind of command or something?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/221451

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice