angelic_joy
Thread Starter
- Joined
- Feb 22, 2000
- Messages
- 63
I just fired up my computer (Dell Dimension 4400 - WinXP Home) and got a black screen saying:
"Windows could not start because the following file is missing or corrupt:
<Windows Root>\system32\hal.dll
Please reinstall a copy of the above file."
I immediately whipped out my stack of CDs that came with my Dell (Windows was pre-loaded, serial # on a silver holographic-look sticker on side of computer), only to discover they didn't include the actual operating CD. The CDs I have are:
1. Drivers and Utilities - Dell Dimension resource CD for Reinstalling Device Drivers and Using Diagnostics, Utilities, and Online Documentation.
2.Applications - Dell Tools CD for Reinstalling Dell-Installed Software (Antivirus software, Support software, Multimedia software, Internet software).
3. Drivers and Utilites - For Reinstalling Conexant 56K Data/Fax Modem Software for Microsoft Windows.
4. Application - For Installing/Reinstalling Roxio Easy CD Creator 5.1 Basic.
Will any of these (obviously not the last two) contain the missing dll? How do I go about replacing this? I emailed Dell customer support and was basically told I was out of luck in obtaining the operating system from them...even tho I paid for it and never received it. As luck would have it, my warranty is up. Help!
Thanks!
-- Joy
"Windows could not start because the following file is missing or corrupt:
<Windows Root>\system32\hal.dll
Please reinstall a copy of the above file."
I immediately whipped out my stack of CDs that came with my Dell (Windows was pre-loaded, serial # on a silver holographic-look sticker on side of computer), only to discover they didn't include the actual operating CD. The CDs I have are:
1. Drivers and Utilities - Dell Dimension resource CD for Reinstalling Device Drivers and Using Diagnostics, Utilities, and Online Documentation.
2.Applications - Dell Tools CD for Reinstalling Dell-Installed Software (Antivirus software, Support software, Multimedia software, Internet software).
3. Drivers and Utilites - For Reinstalling Conexant 56K Data/Fax Modem Software for Microsoft Windows.
4. Application - For Installing/Reinstalling Roxio Easy CD Creator 5.1 Basic.
Will any of these (obviously not the last two) contain the missing dll? How do I go about replacing this? I emailed Dell customer support and was basically told I was out of luck in obtaining the operating system from them...even tho I paid for it and never received it. As luck would have it, my warranty is up. Help!
Thanks!
-- Joy