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Error Message

Discussion in 'All Other Software' started by rickn109, Jan 31, 2003.

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  1. rickn109

    rickn109 Thread Starter

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    :confused: I have a slight problem that I hope someone can help me with. I am not sure how this happened but I believe that some files got deleated by accident and when I rebooted, I got an error message and this is causing me lots of headaches. The error message upon booting up reads as follows:
    S32EVNT1.DLL DOES NOT MATCH SYMEVNT.386. Does anyone know how to correct this problem? Any help would be greatly appreciated.
     
  2. TonyKlein

    TonyKlein Malware Specialist

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    Hi.

    It's a Norton error.

    If you have two programs which use SYMEVNT and one set of files is older than the other, you will receive this error message.

    What Symantec programs do you have installed at present?
     
  3. rickn109

    rickn109 Thread Starter

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    Thanks for the response, I thought it might be a Norton problem but I wasn't sure. I had Norton System works 2000 and Norton Antivirus 2003. I am not sure which one of the programs I deleated because I del both and reinstalled both and then del the Norton Sys Works 2000 and that is when I started getting the error message.
     
  4. TonyKlein

    TonyKlein Malware Specialist

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  5. rickn109

    rickn109 Thread Starter

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    thank you for the response, i am doing as the instructions requested and hopefully this will correct my problem.:D
     
  6. TonyKlein

    TonyKlein Malware Specialist

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    You're welcome! :)

    Please keep us posted on your progress.
     
  7. rickn109

    rickn109 Thread Starter

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    just thought I would let you know that the problem has been fixed and I want to thank you for you imput. I hope I can return the favor some day.:D
     
  8. TonyKlein

    TonyKlein Malware Specialist

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    You're welcome! :)

    Glad to hear you were able to solve it.
     
  9. rickn109

    rickn109 Thread Starter

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    :confused: Dear Sir: I have another question to ask of you if you don't mind. A friend of mind just recently reinstalled WIN98SE and now she doesn't have any sound, I check the Add/Remove problems to make sure the the settings were checked for sounds and associated functions concerning sounds.I also checked the "Sounds" function and all of the sounds are loaded. I am assuming that the sound drivers are not loaded because no matter what I do, I cannot hear any sounds. Now my next question is, the diag.program that is installed indicates that the sound card is a PCI ???, (will need to doublecheck) where can I go to verify this is the right sound card? I was told to go to "My computer" Device Manager" and then look under Sound,Video, Game controler., Is this correct? Once I can varify this info with my friend I will more than likely be back in touch with you if that is alright? Thank you for your assistance.
     
  10. TonyKlein

    TonyKlein Malware Specialist

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    Right: have a look at Device Manager, and see whether ant problems are reported in that section.

    Check the properties of your Sound Card entry in the Sound etc. section, and see whether it's installed correctly.
    Also search the manufacturer's site for the most recent update.
     
  11. rickn109

    rickn109 Thread Starter

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    it says gameport joystick
    mpu401 compatibal
    wave device for modum
    wave device for modum
    This what it said in the sound card section, does this make any sense?
     
  12. The_Egg

    The_Egg

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    Are there any "Unknown Devices" listed?
    These will have a big yellow question mark ?
    Or any problem devices listed with a yellow or red blob next to them?

    mpu401 compatible is the nearest entry there for a sound device of sorts,
    but this isn't the actual sound card. This is just a standard MIDI interface.

    Click the "refresh" button in Device Manager and see if it finds any new hardware . . . though more than likely, the sound device (pci card or onboard chip) will currently be listed under the "Unknown Devices" section, because the drivers aren't installed.

    The only other way to determine what sound card is present, is to shut down the comp, take the side panels off, and take a look at the card itself. You need to take note of any Manufacturer name and model number information.

    Just look at where the speakers are connected at the back of the soundcard, and follow it to the inside of the comp. Here you will be able to determine if it is indeed a pci card in one of the pci slots, or if it's an onboard chip on the motherboard instead.

    If it's a pci sound card, once you find out the make/model, we can then direct you to the relevant site to download the drivers.

    If it's a brightly colored (usually yellow, sometimes green or purple) small box type object fixed to the motherboard, then this is an onboard chip . . . and then you'll need to determine motherboard manufacturer/model # instead.
     
  13. rickn109

    rickn109 Thread Starter

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    Ok, looked inside the box and I found a yellow square onboard chip and the mother board is an "ECS-K7SEM", ID: SIS 730-6A61SE19c-00 by ELite Computers (manufacturer). I couldn't find anything else to id the chip, so, what do I do now?:confused:
     
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