1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

error message

Discussion in 'Windows XP' started by ekih, Sep 4, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. ekih

    ekih Thread Starter

    Joined:
    Dec 8, 2002
    Messages:
    135
    when booting up I get an error message.
    RTL
    unable to start driver for HPHipm09.exe

    I would asume that this is my printer which is HP, but it works ok.
    any ideas?
    thanks
     
  2. Sequal7

    Sequal7

    Joined:
    Apr 14, 2001
    Messages:
    2,382
    Do you have zonealarm running? If you do, go into both the program list and the component list and make sure that all HP software have access rights. That might help.

    Best bet would be to remove and re-install your printer though, this will most likely remove the error.
     
  3. ekih

    ekih Thread Starter

    Joined:
    Dec 8, 2002
    Messages:
    135
    I looked and didn't see it listed under program list or component list.
     
  4. Sequal7

    Sequal7

    Joined:
    Apr 14, 2001
    Messages:
    2,382
    Then you need to add it to that. It is trying to connect to HPUpdates center,a nd most likely ZoneAlarm is denying it. Look on Zonelabs Forums for an answer as well as here, this most likely is a Zonelabs error.
     
  5. ekih

    ekih Thread Starter

    Joined:
    Dec 8, 2002
    Messages:
    135
    thanks I will look into it.
    Since I loaded ZA I have had other connection problems.
     
  6. 8Spider

    8Spider

    Joined:
    Nov 21, 2004
    Messages:
    11
    I have the same error on a Win XP Pro computer with Sp-2. It is an Hp Photosmart 1000. HPHipm09.exe controls the memory card reader on the Printer. It is unable to connect with the printer when I boot up. If you click on the exclamation Icon in the task bar and click on 'connect', it will connect and work.
    Hp has a fix located here: http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&product=61872&dlc=en&docname=bpy21096
    Unfortunately I have followed the instructions and have had no luck fixing it. Re-installing the software and drivers won't fix it either. I would like to just disable the darn thing as it is never used. Anyone have any ideas? I am not a big fan of HP software :p

    8Spider
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - error message
  1. alanh01
    Replies:
    2
    Views:
    342
  2. thp83
    Replies:
    9
    Views:
    729
  3. flavallee
    Replies:
    0
    Views:
    984
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/270293

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice