1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Error Message

Discussion in 'Earlier Versions of Windows' started by Larry T, Sep 9, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. Larry T

    Larry T Thread Starter

    Joined:
    Sep 9, 2004
    Messages:
    2
    Receiving the following: MotiveSB.exe Unable to locate component

    Error message mentions SBHook.dll problem

    This routine happens upon system boot. Since this occurance, it seems I am having trouble downloading, i.e. anti-virus software(free trial stuff_) Any connections with Error/no download capability?
     
    Larry T, Sep 9, 2004
    #1
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    By any chance do you use Verizon DSL?
     
    Cheeseball81, Sep 10, 2004
    #2
  3. Larry T

    Larry T Thread Starter

    Joined:
    Sep 9, 2004
    Messages:
    2
    Yes, Verizon DSL.
     
    Larry T, Sep 10, 2004
    #3
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    I think that MotiveSB.exe is the Verizon online support center software. Have you recently installed anything like a firewall? (i.e. Zone Alarm)

    Is MotiveSB.exe checked in msconfig in Startup?

    I'm guessing SBHook is a driver file within the Verizon software
    I'm not very familiar with it...any chance you can reinstall it?
     
    Cheeseball81, Sep 10, 2004
    #4
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Error Message
  1. 3dmama

    Solved Windows 98se running Dos program Macola - errors

    3dmama, Sep 30, 2019, in forum: Earlier Versions of Windows
    Replies:
    14
    Views:
    1,024
    SeanLaurence
    Oct 16, 2019
  2. wolftechlinnk

    errors

    wolftechlinnk, May 1, 2019, in forum: Earlier Versions of Windows
    Replies:
    1
    Views:
    879
    crjdriver
    May 19, 2019
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/272283

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice