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Nita

Thread Starter
Joined
Feb 3, 2004
Messages
646
My computer is giving me a hard time. I have windows 98SE IE 6.0.2800.
Things are very unstable I keep getting error messages relating to IE and also other applications such as rnaap, DK9xFat,rundll, winword and also illegal operations .I keep having to shutdown(with difficulty ) and restart. Someone suggested it might be a hard drive problem. I have uptodate NAV and scan comes up clear as does spybot and spywareblaster. Any suggestions gratefully received.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,448
Hi..Run a HJT log ..see what's running on your system..link below..
Install in C:\ program file..let it scan..save logfile to notepad>edit>select all>edit>copy>paste on your thread..log expert will help you..
 

Nita

Thread Starter
Joined
Feb 3, 2004
Messages
646
Logfile of HijackThis v1.99.1
Scan saved at 17:57:22, on 17/07/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\HARDWARE PRODUCT\KEYBOARD\IKEYMAIN.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\PROGRAM FILES\BT VOYAGER BOOSTER\OAMSENDER.EXE
C:\PROGRAM FILES\HARDWARE PRODUCT\MOUSE\AMOUMAIN.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.03.0000.1005\EN-US\MSNAPPAU.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\REAL\REALONE PLAYER\REALPLAY.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\UTILITIES\HIJACKTHIS.EXE

F1 - win.ini: run=hpfsched
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\PROGRAM FILES\MSN APPS\ST\01.02.3000.1002\EN-XU\STMAIN.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\HARDWA~1\KEYBOARD\IKEYMAIN.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [Booster] C:\PROGRA~1\BTVOYA~2\oamSender.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\HARDWA~1\MOUSE\AMOUMAIN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [msnappau] "c:\program files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BootWarn] C:\Program Files\Norton AntiVirus\BootWarn.exe /a
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O12 - Plugin for .IE5: C:\PROGRA~1\INTERN~1\PLUGINS\NPQTPL~1.DLL
O12 - Plugin for .pif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {1803B9EF-9905-4F34-AFC4-05D1BAB28801} (RegUserCfgUI Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/yregucfg/2004_10_11_1/yregucfg.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = BT
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 212.4.208.100
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,448
Hi..you have a few problems on your log...A log expert will tell you what and how to remove them..
 

Nita

Thread Starter
Joined
Feb 3, 2004
Messages
646
Thank you Blues Harp. So far noone seems to want to look at my Hijackthis log
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,448
Hi..you have Windows up-date KB891711.exe on your system..
Up-date prior to May 05(approx) has been causing problems..
Uncheck from Add-Remove programs..
Uncheck from start up list..Start>run>type.. msconfig>click on start up tab..uncheck>click apply..restart..
See if that helps..
Post a new HJT log..
 

Nita

Thread Starter
Joined
Feb 3, 2004
Messages
646
Thanks again. Here is my new HJTlog.
I hope someone will look at it
Logfile of HijackThis v1.99.1
Scan saved at 22:07:58, on 19/07/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\HARDWARE PRODUCT\KEYBOARD\IKEYMAIN.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\PROGRAM FILES\BT VOYAGER BOOSTER\OAMSENDER.EXE
C:\PROGRAM FILES\HARDWARE PRODUCT\MOUSE\AMOUMAIN.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.03.0000.1005\EN-US\MSNAPPAU.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SONY CORPORATION\PICTURE PACKAGE\PICTURE PACKAGE APPLICATIONS\RESIDENCE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\DESKTOP\UTILITIES\HIJACKTHIS.EXE

F1 - win.ini: run=hpfsched
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\PROGRAM FILES\MSN APPS\ST\01.02.3000.1002\EN-XU\STMAIN.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.3000.1001\EN-US\MSNTB.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\HARDWA~1\KEYBOARD\IKEYMAIN.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [Booster] C:\PROGRA~1\BTVOYA~2\oamSender.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\HARDWA~1\MOUSE\AMOUMAIN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [msnappau] "c:\program files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BootWarn] C:\Program Files\Norton AntiVirus\BootWarn.exe /a
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O4 - Startup: Picture Package Menu.lnk = C:\Program Files\Hardware Product\Mouse\Amoumain.exe
O4 - Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\C6U14K\WATCH.exe
O12 - Plugin for .IE5: C:\PROGRA~1\INTERN~1\PLUGINS\NPQTPL~1.DLL
O12 - Plugin for .pif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {1803B9EF-9905-4F34-AFC4-05D1BAB28801} (RegUserCfgUI Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/controls/yregucfg/2004_10_11_1/yregucfg.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = BT
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 212.4.208.100
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,448
Hi..you will have to move your HJT log to a permanant C:\ program file..in case you need to back up what is removed..
You have hpfsched which is a hp printers file at start of your log.where Registry files should be...Let hope a log expert will help you soon...
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
I see no threats in the log. Your startup programs seems hefty and need to be trimmed, although most of them respond to the current hardware.

Go to Start->Run, type Win.ini and click ok. The Win.ini file will open for editing. Scroll down to the line run=hpfsched and put a semicolon at the beginning of the line, for example:

;run=hpfsched

Save the changes upon exiting.

If a desktop, run MSconfig and deselect the following programs:

TaskMonitor
LoadPowerProfile (both entries)
TkBellExe
StillImageMonitor
msnappau
AdaptecDirectCD
SchedulingAgent

Click Apply, then Ok, restart the computer when prompted.

Download and run Ccleaner:

http://www.majorgeeks.com/download4191.html

Remove all unnecessary files from the computer and check for registry issues.

Repair Internet Explorer:

Go to Start, Programs, Accessories, System Tools, System Information. Select Tools from the Menu, then the Internet Explorer Repair Tool. Follow instructions on screen to repair the Explorer.

Keep us posted.
 

Nita

Thread Starter
Joined
Feb 3, 2004
Messages
646
Many thanks. I have done all you suggested. I assume that when you said deselect certain programs in msconfig that you meant me to do it on the startup list. If that is not the case please clarify. I will keep you posted about the result.May I ask you one other thing . I recently updated to NAV2005 from 2003 and everything went normally but I am unable to do a complete scan. Before fixing the things you told me to do it would start scanning but then crash. I've tried doing it since the fix and it just stopped after scanning a few files and froze. The instability and error messages of which I complained were present before I did the update.
Thanks for taking the trouble to help me. I hope things will improve.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,448
Hi..start up 98se..minimum needed..
Scan Registry..
System Tray..
Anti virus program..
Firewall..uncheck those not needed in msconfig..apply and reboot..
Norton symantec can cause problems..you could up-date or remove and choose another..
Windows up-date KB891711.exe before May 05 approx has been causing problems..if old up-date remove from Add-Remove programs and start up list..
Sorry no Kb up-date on your thread..need more coffee..
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
Nita said:
Many thanks. I have done all you suggested. I assume that when you said deselect certain programs in msconfig that you meant me to do it on the startup list. If that is not the case please clarify. I will keep you posted about the result.May I ask you one other thing . I recently updated to NAV2005 from 2003 and everything went normally but I am unable to do a complete scan. Before fixing the things you told me to do it would start scanning but then crash. I've tried doing it since the fix and it just stopped after scanning a few files and froze. The instability and error messages of which I complained were present before I did the update.
Thanks for taking the trouble to help me. I hope things will improve.
Yes, it is the Startup Tab. Keep me posted as lack of resources may be the cause.
 

Nita

Thread Starter
Joined
Feb 3, 2004
Messages
646
I tried to run the NAV scan again but got the following blue screen
An exception OE has occurred at0028:C004B579 in VxD VFAT(01) +00009805.This was called from 0028:C004BD98 in VxD VFAT(01) +0000A024.
Does this mean anything to you ?
 
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