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error messages

Discussion in 'Earlier Versions of Windows' started by lhouston, Jan 21, 2002.

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  1. lhouston

    lhouston Thread Starter

    Joined:
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    whenever i try to click on my computer or the recycle bin on the desk top i get a message that says this program has performed and illegal operation and will shut down
     
  2. rhettman5

    rhettman5

    Joined:
    Dec 3, 2000
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    Welcome to Help on the net !

    A few Questions so we can help !

    What Operating system WIN /95/98/nt/2000/xp ?

    Do you have a up to date Virus scan with current dat files ?

    If not.. go here : http://housecall.antivirus.com/ and run the free online virus scanner

    Please answer all the questions I ask so we can go from there... alway reply to this thread untill we solve it :) ...you have come to the right place !!... Rhett
     
  3. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
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    10,392
    Another question: what is the exact text of your error message?
    That would help. Click on 'details' in your error, and tell us what it says.

    Good luck,
     
  4. lhouston

    lhouston Thread Starter

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  5. rhettman5

    rhettman5

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    Did you do a Virus scan ?

    How long has this been happening ?

    Did you install anything, or delete anything, prior to the problem ?

    You may wanna do a registry restore, but we need to know what O/S you have....Rhett
     
  6. lhouston

    lhouston Thread Starter

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    yes i did a virus scan. this has been happening about 2 weeks now. i don't recall adding or deleting anthing prior to this happening . lhouston
     
  7. lhouston

    lhouston Thread Starter

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    Jan 21, 2002
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    windows 98 is the system. I don't know what registry restore is.
     
  8. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
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    Messages:
    35,977
    Hiya

    As Tony asked, we need the error message. When it pops up again, click the Details button, and copy the info here.

    Now, go here and download AddAware www.lavasoftusa.com
    Install and run, ensuring that Deep Registry Scan is enabled. Remove all except for any references to Web3000 or new.net. If you're unsure, copy/paste the list here.

    Whilst you're there, download and install RefUpdate to get the latest updates.

    Regards

    eddie
     
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