Error Msg

[Redhair]

Hi Guys,

Hope you can help, I have Vaio laptop and yesterday windows shut down, got error: stop: 0x0000001E, advised me to logon "safe mode" and when I tried to log on safe mode it started and then again shut down with this error msg.

Help...

V.

 

[RaytheBear]

Until more help comes along, did you install a new hardware or software service?
Below is One of the Definitions of your error code:

STOP 0x0000001E or KMODE_EXCEPTION_NOT_HANDLED
The Windows kernel detected an illegal or unknown processor instruction, often the result of invalid memory and access violations caused by faulty drivers or hardware devices. The error message often identifies the offending driver or device. If the error occurred immediately after installing a driver or service, try disabling or removing the new addition.

Good luck
Ray

 

[Redhair]

Thank you Ray, but how can I do that when I can't even log on safe mode?

 

[RaytheBear]

Do you not have a Backup/Restore CD or DVD that you can use to boot up with?

 

[mhmm009]

I want to install skype and every time I get message that windows cannot create AppData directory

 

[Redhair]

I don't have any CD, I purchased the laptop with Windows pre-installed, I also just moved and all the CD that came with the laptop are in storage.

V.