garyandrews
Thread Starter
- Joined
- Nov 28, 2003
- Messages
- 41
Hi, I've not been here in a while, things have been OK. I keep getting an error message, I have ME (I know some of you don't like it, but up till now, it's been OK).
I have ie 6, and it's been fine for ages. Just started getting the message about an error in mshtml.dll and needs to close. I looked at M/softs page where it tells me to either Re-extract Mshtml.dll from the Internet Explorer version 6 cabs, or To resolve this issue, reinstall Internet Explorer 6. You can obtain Internet Explorer 6 from the MS website. None of these works. The first can't find the file. The second says there are files missing from the setup so it can't reinstall ie 6. I tried to see it sys restore might resolve the problem, only to find there are no restore points.
This is the method given for estracting the file
Microsoft Windows Millennium Edition (Me)
1. Click Start, click Run, type msconfig, and then click OK.
2. Click Extract.
3. Type ie_1.cab, and then click Start.
4. In the Restore from field, type c:\windows\windows update setup files.
5. In the Save as field, type c:\windows\windows update setup files, and then click OK.
IT FAILS AT THIS POINT. Asks if I have the right restore from field as it can't find the file (or words to that effect).
6. When you receive a prompt to back up the file to C:\Windows\Helpdesk\Sfc, click Yes or OK.
7. If you receive the following prompt, click Yes or OK:
The backup folder does not exist. Do you want to create it?
8. If you receive a dialog box that says: "The file was successfully extracted", click OK.
9. Click Start, click Run, type msconfig, and then click OK.
10. Click Extract
11. Type mshtml.dll, and then click Start.
12. In the Restore from field, type c:\windows\windows update setup files.
13. In the Save as field, type c:\windows\system, and then click OK.
14. When you receive a prompt to back up the file to C:\Windows\Helpdesk\Sfc, click Yes or OK.
15. When you receive a dialog box that says: "The file was successfully extracted", click OK.
16. Close System File Checker and then restart the computer.
I have read about how the wrong mshtml.dll version (like for ie 5.5) can cause this problem, but this has only just started happening.
Once I do get up and running, it seems OK. But it can spontaneously fail.
It usually does the error as I come onto my home page after first logging on. I wonder if the problem is there?
I retry on or possibly two times then it's OK.
Strange that I have lost sys restore too. As far as control panel is concerned, sys restore is on.
I have McAfee virusscan, kept updated weekly by me. Spybot S&D and spywareblaster.
Any clues?
EDIT. The home page is virtually up and running when the error occurs.
Gary
I have ie 6, and it's been fine for ages. Just started getting the message about an error in mshtml.dll and needs to close. I looked at M/softs page where it tells me to either Re-extract Mshtml.dll from the Internet Explorer version 6 cabs, or To resolve this issue, reinstall Internet Explorer 6. You can obtain Internet Explorer 6 from the MS website. None of these works. The first can't find the file. The second says there are files missing from the setup so it can't reinstall ie 6. I tried to see it sys restore might resolve the problem, only to find there are no restore points.
This is the method given for estracting the file
Microsoft Windows Millennium Edition (Me)
1. Click Start, click Run, type msconfig, and then click OK.
2. Click Extract.
3. Type ie_1.cab, and then click Start.
4. In the Restore from field, type c:\windows\windows update setup files.
5. In the Save as field, type c:\windows\windows update setup files, and then click OK.
IT FAILS AT THIS POINT. Asks if I have the right restore from field as it can't find the file (or words to that effect).
6. When you receive a prompt to back up the file to C:\Windows\Helpdesk\Sfc, click Yes or OK.
7. If you receive the following prompt, click Yes or OK:
The backup folder does not exist. Do you want to create it?
8. If you receive a dialog box that says: "The file was successfully extracted", click OK.
9. Click Start, click Run, type msconfig, and then click OK.
10. Click Extract
11. Type mshtml.dll, and then click Start.
12. In the Restore from field, type c:\windows\windows update setup files.
13. In the Save as field, type c:\windows\system, and then click OK.
14. When you receive a prompt to back up the file to C:\Windows\Helpdesk\Sfc, click Yes or OK.
15. When you receive a dialog box that says: "The file was successfully extracted", click OK.
16. Close System File Checker and then restart the computer.
I have read about how the wrong mshtml.dll version (like for ie 5.5) can cause this problem, but this has only just started happening.
Once I do get up and running, it seems OK. But it can spontaneously fail.
It usually does the error as I come onto my home page after first logging on. I wonder if the problem is there?
I retry on or possibly two times then it's OK.
Strange that I have lost sys restore too. As far as control panel is concerned, sys restore is on.
I have McAfee virusscan, kept updated weekly by me. Spybot S&D and spywareblaster.
Any clues?
EDIT. The home page is virtually up and running when the error occurs.
Gary